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Frequently Asked Questions

What specific Intel processor is in this laptop, and how many cores does it have?
This laptop uses an Intel N95 processor, which is a 12th-generation chip with 4 cores and 4 threads. It has a maximum turbo frequency of 3.4GHz.
Is the 12GB of RAM soldered to the motherboard, and is it upgradeable?
The RAM is LPDDR5, which is typically soldered onto the motherboard and is not user-upgradeable. The 12GB capacity is fixed for this configuration.
What ports are available for connecting peripherals?
The laptop includes two USB 3.0 ports and one USB 2.0 port. It also supports Wi-Fi 6 (802.11ax) and Bluetooth 5.3 for wireless connections.
What is the actual weight and dimensions of the laptop for portability?
The laptop measures 12.7 x 8.5 x 0.78 inches and weighs 4.53 pounds (approximately 3.5 lbs as noted in the marketing copy).
Does this laptop come with Windows 11 pre-installed, and what is the included warranty?
Yes, the operating system is Windows 11. It comes with a 1-year warranty and 24/7 customer support from the manufacturer, Zrasu.

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