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Frequently Asked Questions

Is the laptop I receive brand new in a sealed box, or has it been opened?
The original package box may have been opened by the seller to install upgrades to meet the advertised specifications. The modified product is professionally tested and resealed before shipping.
What specific ports are available on this Galaxy Book4 Pro 360?
It includes two USB-C Thunderbolt 4 ports (supporting 40Gbps data, power delivery, and DisplayPort), one USB 3.2 Gen 2 Type-A port (10Gbps), one HDMI 2.1 port, a headphone/microphone combo jack, a card reader, and a dedicated USB-C power jack.
How does the Intel Core Ultra 7 155H processor's 16 cores break down?
The processor has a total of 16 cores, consisting of 6 high-performance cores and 10 efficient cores, for a total of 22 threads. It can boost up to 4.8 GHz and has 24 MB of Intel Smart Cache.
What is the exact type and speed of the RAM installed?
The laptop is equipped with 16 GB of LPDDR5 SDRAM running at 7467 MHz.
What accessories are included in the box with the laptop?
The package includes a 65W AC adapter, a stylus, and a 32GB USB drive.

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