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Customer Reviews

4.1
Based on 120 reviews
Wilson Score: 74.2
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/29/2020
1.0 out of 5 stars $4300 LAPTOP SCREEN DEAD IN LESE THAN 30 DAYS!!!! WILL NEVER GET ANOTHER RAZER.
By RS
Absolutely unbelievable. Every laptop I’ve had from razer has had some issue that fell under warranty. I assumed that the stealth blades weren’t their highest end products so perhaps that was the issue. Now I spent $4300 on this/ their top of the line 2800 super max — this 17” pro and the screen completely died within the first 30 days!!!! I adjusted the angle of the screen slightly and the screen went black. I returned it to the working position and the screen was visible. I moved it back to the black screen position — and now it won’t turn on for any number of resets and angle readjustment! It was about a 1” arc range that triggered the failure in a totally normal use angle.I use this machine for my work and now I can’t use it!!! And their RMA process takes over a month!!!! (I know because of my 2 other razer laptops that had issues within weeks of owning).This is entirely unacceptable. Clearly their entire line has problems. I will never take a risk on these nor give them the benefit of the doubt again.Further, their customer service is the biggest headache of circular outsourced customer service nonsense I’ve ever experienced in my life. It took weeks to even get an rma approval on my first two laptops. I’m not looking forward to this next headache.UPDATE: 3 days after I opened my support ticket with razer I still got no response... and instead received a message telling me that I hadn’t responded to the ticket and it was going to be closed! They never reached out or replied to me! Only let their automated system try to end the ticket because they completely refused to even read (or respond to) my ticket!!! Pathetic on the level of fraud! Absolutely ignored fulfilling their advertised warranty!
85 people found this helpful
Verified Purchase
6/28/2020
4.0 out of 5 stars love it my first gaming laptop
By Danny
amazing laptop super fast speed!!! amazing beautiful graphics.Ended up getting 300 HZ FHD2080 Superi7 10th gen (8 Cores)im able to max out everything and get good frames per second!!!it runs super cool doesnt even get that hoti can also game using the speakers as they get loud and can fill up the room very easily.this is a huge laptop which would replace my desktop as it is always stationed and constantly moving around i dont have space to station a desktop and i can bring this laptop with me everywhere i gofrom the bedroom to the living room and take it with me on the go.this laptop is very nicely build with aluminium metal and is beautiful.the only negative thing about this product is the battery life really really sucks (see pic included with review) i dont know if i got a defective unit but my battery last only a hour and a half just browsing the web and streaming youtube videos.for 3200 the battery life is horrible and they claim battery life suppose to last 4 hours which it does not only get an hour and a half of battery and than it goes completely dead. and i have the brightness on low all the time.also the key board to type on this isnt so great as i causes a lot of typos. if your going to be typing a lot on this laptop ur going to be having a lot of typos.if ur using this just to browse the web and stream video content and strictly game on this u should be fine.other than the battery life of 1.5 hours and the key Boards kind of small to type its an amazing laptop and amazing build quality.if your used to typing on a macbook ur going to hate the keyboard as it gets annoying have to correct the typos since the keys are so close to each other and run failry small considering how big the body is.also upgrade ur SSD because after installing 3 to 4 games i maxed out the memory on the hard drive lol.for the mean time im using a external 8TB hard drive. going to upgrade to a 2TB on the vacant slot that's easily up gradable.
12 people found this helpful

Frequently Asked Questions

What is the specific model of the NVIDIA graphics card and how much dedicated memory does it have?
This laptop features an NVIDIA GeForce RTX 2080 Super graphics card with 8 GB of dedicated GDDR6 VRAM.
Can the 16 GB of RAM be upgraded, and if so, what is the maximum supported capacity?
Yes, the RAM is upgradeable. The system supports up to 64 GB of DDR4 memory running at 2933 MHz.
What type of high-speed connectivity ports are available on this laptop?
It includes a Thunderbolt 3 port, a 2.5Gb Ethernet port, a UHS-III SD card reader, and multiple USB 3.2 Gen 2 ports for fast data transfer.
How does the cooling system handle the heat from the high-performance components?
It uses a custom vapor chamber cooling system with dual heat exchangers and specialized fans to maximize heat dissipation and airflow.
What are the physical dimensions and weight of this 17.3-inch laptop?
The laptop measures 15.55 x 10.23 x 0.78 inches and weighs 6.05 pounds, making it relatively portable for its screen size and power.

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Shannan P (Verified Purchase)
5.0 out of 5 stars DO NOT HESITATE! Awesome laptop!! Honestly…

Been using this for a little over a week now, the RTX 5060 performs superb! The screen is beautiful! Especially for being a laptop screen compared to an OLED display or monitor, it looks GREAT, the colors and overall image are very sharp lookingAll of my games( AAA titles or otherwise) run at high or ultra settings with high frame rates and no stutter! Going to be upgrading ram and storage down the lineRuns GTA V Enhanced on High RT over 100fps in most scenariosI’ve also run Warframe with the “high preset” and runs over 120fpsit looks beautiful and performs beautiful! I’m very picky when it comes to frame rate/graphics(coming from an avid desktop user…I have high expectations)and this laptop performs as good or better than it looks! I’m impressedThe speakers aren’t super impressive, and aren’t super loud or anything I wish they were a little better, but they’re not terrible by any means, just not super LOUD, most gamers would probably be using a headset anyway for voice chat/streaming/gameplay anyway…don’t let this steer you away, this is a great laptop despite not having “the best sound system in the world”I Don’t notice any excessive fan noise or overheating issues of any kindI’m using it everyday for gaming and I can’t leave it alone! When I have lan parties at friends houses, my trusty machine comes with me!I’m always excited to open the lid, plug it in and start gaming! The RGB lighting is gorgeous! It’s also fun to show off to friends and family ;)I’ve owned many gaming laptops over the last 12 years or so, this is my second machine with an 5060 in it, and this one has been my favorite! Better than any of the rest!

BJ (Verified Purchase)
5.0 out of 5 stars Powerful Gaming Laptop With Plenty of Resources!

Blazing fast, powerful CPU and graphics card, plenty of RAM and disk space, and so much more! I absolutely love my new laptop! It is fast, easy to setup and get fully updated, and runs games better than my desktop does!I purchased the laptop during Amazon's Prime day as a little bit of a splurge. My previous laptop was nearly 10 years old and was really showing it's age, so it was time for a replacement.I will mention a few items that I'm less than pleased with. First is the number pad that overlays on the mouse pad. This is just a bad idea all around. Sometimes I press the Num Lock button on accident and when that happens the mouse pad stops working as a mouse. Plus, when I have a Bluetooth keyboard attached and activate the Num Lock, it actives the one on the mouse pad as well.Second, unlike other laptops of this price range, it only came with Windows 11 Home edition instead of Pro edition. So I had to pay to upgrade it as I prefer the Pro version as I have more control over the configuration of Windows itself.Last, I wish the display was a touchscreen display. But alas, it was not included with this version.But, all-in-all, I am pleased with the performance, quality, and appearance of this laptop. My hope is that this laptop will provide me with years of use and enjoyment! So far, it's off to a great start!