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Customer Reviews

4.3
Based on 21 reviews
Wilson Score: 65.7
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
5/9/2024
1.0 out of 5 stars Won't Power On After About 2 Days
By Conic Ellipse
You know, when you spend almost 5 grand on a laptop, you'd expect it to last for a while. My old 'gaming' laptop, that I wind up using for business, has an RTX 2060. It's been a great laptop, but the 14" screen is too small for my old eyes. I opted to replace it with this Razer Blade (2024) model as Razer Blade has the reputation for being the best. I want my new laptop to last a good 7-9 years. I got the laptop, booted it, performed the MS updates. I rebooted again, I got blue screens saying that the hard drive was inaccessible. I didn't have the time to mess with the laptop for another day. When I went to boot it, I got a blue screen and a red light on the front of the laptop. I figured that if it was just a bad hard-drive, no biggie as I had planned to either replace the 2TB NVMe that it came with, with a 4TB NVMe (or just add the second drive as this computer can supposedly accept two NVMe drives. Before opening the system, I decided to attempt to recover the OS. It didn't work locally -- couldn't access the drive. I researched recovering the OS on the razer blade website. It was rather cumbersome, but I managed to figure out how to download the image. I attempted to load it, which of course failed. I figured that maybe their image had issues and since I wanted Windows 11 Pro instead of home, I went to Microsoft's website and spent $200 on a Windows 11 Pro license. Couldn't load the image from MS. I had the red light on the front of the laptop. About 3 minutes later, the laptop powered off. With the battery being fully charged and the laptop power supply plugged in, I knew the laptop hadn't powered off due to a dead battery. I tried pressing the power button a few times but the system would not power on.This is my first foray into the world of Razer Blade. It will be my last. I returned the laptop as I didn't want to take a chance (and wait) on 'warranty' work.You blew it, Razer Blade. Crappy reliability and a cumbersome recovery process. I have already purchased a 27" monitor to use with my old laptop and a new wireless keyboard and mouse. Now I can see it and I'll save the 5 grand that I now have invested in it.Your mileage may vary, but I think I'll still with the ASUS ROG. I've never had a problem with their systems, pre-made or built myself.
33 people found this helpful
Verified Purchase
5/6/2024
5.0 out of 5 stars Best gaming laptop classy enough for office
By Shahrzad
I got this Blade 18 recently. I bought it after doing a lot of search. The performance is on par with other top 2024 gaming laptops. But the build quality is another level. It is like a larger MacBook. Also, noise level is very important for me and it is almost silent at low workloads. The monitor is THE BEST monitor I've seen on any laptop. I don't even understand the 1 star review that says "Make a limited edition white with candy red and gold streaks". Why people write random reviews? Anyways, you will not regret getting this (expensive) beast.
26 people found this helpful

Frequently Asked Questions

What are the practical benefits of having Thunderbolt 5 on this laptop?
Thunderbolt 5 provides up to three times more bandwidth than previous standards, enabling you to connect multiple high-resolution external monitors, high-speed storage devices, and advanced docking stations simultaneously without performance bottlenecks.
How does the cooling system handle the high-performance components?
The laptop uses Razer's largest vapor chamber ever made, combined with a specifically tuned three-fan system, to manage heat from the Intel Core i9-14900HX processor and NVIDIA RTX 4080 GPU, maintaining high performance under load.
What is the actual resolution and refresh rate of the 18-inch display?
The screen has a QHD+ resolution of 2560 x 1600 pixels and a refresh rate of 300 Hz. It's a Mini-LED panel with a peak brightness of 1000 nits and covers 100% of the DCI-P3 color gamut.
Can the processor be overclocked, and if so, how?
Yes, the Intel Core i9-14900HX processor can be overclocked using the Overclock Mode available within Razer's Synapse software, allowing you to push performance beyond standard settings.
What is the weight and physical size of this laptop?
The laptop weighs 11.44 pounds and measures 10.84 inches deep by 15.71 inches wide by 0.87 inches thick, making it a substantial desktop replacement machine.

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  • Brand: Alienware
  • Model: Dell Alienware M18 R2 Laptop
  • Screen: 18 Inches Inches
  • Processor: Intel
  • GPU: NVIDIA GeForce RTX 4080
  • RAM: 32 GB DDR5
  • Storage: 1 TB SSD
Recent Reviews
Θεός (Verified Purchase)
5.0 out of 5 stars Highly Under Rated Laptop!

I've tried just about every name brand laptop in this category (gaming laptops) and this was the only one (Alienware) that I did not try. The reason I didn't try was because of all the not-so-great reviews and how the cons were just simply not 'acceptable' for 2024. After much trial and tribulation, I figured I had nothing left to lose except to not try this brand. Well low and behold! This laptop was PERFECT for me! I wanted a portable AND capable Beast and this fit the bill PERFECTLY! It maybe a little chunky for people who don't eat meat or work out, but for me it was a very acceptable compromise for what I was looking for in a laptop (a consistent gaming experience whether at home or abroad). It plays all my games at max settings without any problems at all. Others I've had always ended up throttling themselves (despite being 'higher spec'd' than this one) and either stuttered or over-heated to the point it would lock up or shut down. This laptop might get a little 'loud' but it never over heats, never shuts down, and to my surprise, never throttled, not even once. I bought a laptop backpack for this laptop here in Amazon (just look up backpacks for 18.4" laptops). It works PERFECTLY for my needs. Tech Support is practically built right into this machine too. Most questions I had about anything was easily found with the included software packages. I have no regrets with this purchase and can easily recommend this to people who want a great laptop and a Beast without all the marketing and fluff (and failures) of the other 'Top Tier' or 'Higher Spec'd' laptops out there (looking at you ASUS and LENOVO). Oh wait, I do have one regret, and it's that I didn't get this sooner and let my own bias and the bias of other laptop 'Professional Reviewers' sway me away from this brand early on during my searches for the PERFECT laptop for ME.

Amazon Customer (Verified Purchase)
1.0 out of 5 stars PLEASE READ THE NEGATIVE REVIEWS BEFORE PURCHASE - I REGRET IT...

UPDATE 7/11/2025Well I didnt think it could get much worse. After LOTS of back and forth - Dell suggested they cover labor and I cover parts. I agreed while still maintaining the images they sent me were NOT of my laptop. I paid $200 plus to cover repairs. Then had to wait additional weeks to get the machine back because a part was on back order.When I got the machine back the packing slip showed they replaced the LCD and the palm rest. I started it up - the screen flickered a few times - then the ALIENWARE logo wouldn't come on when booted. Sighs - I reached out to Dell again explaining the NEW problems and sent them a video of my actual machine demonstrating the NEW problems and pointing out how the machine in the photos they sent was not the same machine as mine- they agreed to send someone to replace the motherboard and LCD again.At that time I was told the differences in the photos were because a part on my laptop was missing - nope not true just a cover - because later pointed out 5 differences between my machine the machine in the photos.The kind tech came to my house did his job - left my house - and guess what now NVIDIA driver doesnt work at all - no video card works no sound card - its a gaming pc but im stuck using the intel processing because the NVIDIA drivers arent working.Lol I reach out to dell ADVANCED RESOLUTIONS mind you again - explaining the NEW problems and asking for a replacement. They refused to send a replacement but offered me a box to send the machine back to them....I told them I simply dont trust their Colorado Depot because they scammed me by sending fake photos and having me pay $200 for unnecessary repairs. I let them know they can send a NEW tech to my home to work out ALL of the machines problems - and requested a refund based on the fake images and unnecessary repairs.I also let them know if that was an unacceptable resolution - they should escalate this issue to their legal department - Im a practicing attorney - Ive been licensed in California for many years so if i have to sue - at least i wont have crazy legal fees.I'll provide another update.UPDATE- If I could give negative stars I would. After sending the device into customer service - no motherboard issue - instead they're claiming the LCD screen was cracked along with the palm rest and the back of laptop - consistent with a fall....ummm nope never dropped its super heavy and stays on a desk all day. Basically a scam - they want $350 to fix that stuff on a 6 month old laptop. I'm currently talking with customer service to see if someone DROPPED it upon after delivery - I cant possibly be responsible for damage during shipping as THEY PROVIDED SHIPPING LABEL and I'm assuming insurance. I regret purchasing the device and the customer service is HORRIBLE because NOTHING is wrong with the device they are making up issues to make money - AVOID AVOID AVOID AVOID....READ THE REVIEWS - BELIEVE THE REPORTED ISSUES. I may have a motherboard issue after only a few months of use. I bought this laptop to play TWO games - both are web based and they worked perfectly for a while - then recently It stopped working on one of the games - and crashes IMMEDIATELY upon log in or shortly there after - I cant play the game on it at all. Ive updated game, cleared appdata, updated drivers, and even FACTORY RESET. NOT FIXED. Ive contacted the game - they cant find an issue on their end - I've contacted Microsoft - they cant find a problem - Ive contacted DELL they tried to help - I even paid the $99 for additional software support and after 3 hours they say I need to send it in bc its still w/in warranty. Im extremely disappointed because a friend TOLD ME NOT TO GET AN ALIENWARE LAPTOP but i didnt listen - hopefully sending it in fixes the issue or thats $3000 down the drain.

$2399.99
2 reviews
Alienware x17 R2 17.3" 480Hz FHD (Intel 12th Gen Core i9-12900H, 64GB DDR5 RAM, 4TB PCIe SSD, NVIDIA GeForce RTX 3070 Ti 8GB) RGB Backlit Gaming Laptop, WiFi 6E, Thunderbolt 4, HD Webcam, Win 11 Home
  • Brand: Alienware
  • Model: Alienware x17 R2
  • Screen: 17.3 Inches Inches
  • Processor: 2.5 GHz core_i9
  • GPU: Dedicated
  • RAM: 64 GB DDR5
  • Storage: 4 TB SSD
Recent Reviews
Amazon Customer (Verified Purchase)
5.0 out of 5 stars Great service

This time, everything was perfect. More than 5 stars service. Thank you 😊