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Customer Reviews

4.6
Based on 52 reviews
Wilson Score: 81.4
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
1/29/2026
4.0 out of 5 stars Good value for the money.
By Dawn Hughson (aka~Kaiena)
I was looking for an affordable computer for some light gaming and streaming movies with a friend and was unfamiliar with the brand name when I purchased this computer but it seems to perform pretty well for the price. Although the sound quality would be alot better if the speakers weren't UNDER the laptop, even when you place something between it and the desk or table. So I've been using a nice bluetooth speaker for better listening. Also I am not very rough on my devices and rarely take my laptop anywhere, but after only 2 weeks of use it seems that a wire or 2 broke inside the power cord that came with it. I'm guessing I just had the bad luck of getting a faulty cord because I would hope they are supposed to be more durable than that, just something to be aware of tho. I've bought cheap $3 charging cords for my phone that I take everywhere with me last 10x longer. I do have extra C to C cords laying around so I was able to fix that issue myself with little effort so I can still charge my laptop when needed. All in all tho its a good value for the price
0 people found this helpful
1/15/2026
5.0 out of 5 stars The 17.3" screen is a dream for work
By Samantha masa
Upgrading to this large, vibrant display has been a game-changer. Multitasking is so much easier now, and the thin bezels make everything feel immersive. A true productivity booster.
0 people found this helpful

Frequently Asked Questions

What is the actual processor speed and how does it compare to the R9 6900HX mentioned in the title?
The AMD Ryzen 7 8745HS processor has a base frequency and a maximum boost speed up to 4.9 GHz. The claim of beating the R9 6900HX refers to performance benchmarks, where this newer generation 8-core/16-thread processor can outperform the older flagship R9 model in certain tasks, offering better efficiency and integrated graphics.
Can the RAM and SSD be upgraded after purchase?
Yes, the laptop features a user-upgradable design. It comes with 16GB of DDR5 RAM (4800 MHz) and a 512GB PCIe 4.0 SSD, and both the memory and storage can be expanded by the user to meet higher performance needs.
What ports are available for connecting monitors and peripherals?
For video output, there is one Standard HDMI 2.1 TMDS port. For data and charging, there are two USB-C ports: one USB-C 3.2 Gen2 (supports Power Delivery, DisplayPort, charging, and data) and one USB-C 4 port. Additionally, there are three USB-A ports (one 2.0, two 3.2 Gen), a microSD card reader, and a 3.5mm headphone/mic combo jack.
How does the fingerprint login work, and where is the sensor located?
The fingerprint sensor is integrated directly into the surface of the touchpad. A single touch on the designated area of the touchpad will securely authenticate and unlock the laptop running Windows 11, providing instant access without needing to type a password.
What is included in the box regarding the charger and warranty?
The laptop comes with a 100W USB-C PD fast charger and a 6.56ft USB-C cable. It is covered by a 2-year manufacturer's warranty and includes a 90-day return policy. The battery is a 75 Wh Li-polymer unit, and the product is partially assembled in the USA.

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Jason M. (Verified Purchase)
5.0 out of 5 stars Good So Far!

I heard mixed reviews on this. I took a chance and it's only been 2 weeks, but so far so good. The Alienware software takes about 10 to 20 seconds to load when first opening it. after that 5-10. The back end got flack for being too big. But Who is really carrying around a 16 inch gaming laptop. Keys feel great. RGB is good. Keys are clear and not blinding like most RGB backlits. Design is good imo. feels premium. Cam is decent. Touch pad is smooth. Display is nice, all text is clear and colors are good. I heard many people complaining about the brightness levels. But in a dark room I actually turn the brightness down. And in my home with normal outdoor light coming in, I have no issues with the brightness. 2 usb 2 usb c, this is the only downside. in my opinion. I wish there was one more. I do like there are no cables coming from the sides. All ports in back. Cleaner desk look. will update if I have any issues.

Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

This laptop is a GIANT waste of money. It didn't last for 2 weeks before the system stopped charging itself and shut down. I had to return it without being able to remove my data. I am VERY disappointed with this product and purchase.