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Frequently Asked Questions

Can the RAM and storage be upgraded on this laptop?
Yes, both the 8GB DDR4 RAM and the 256GB SSD are user-upgradeable components, as the laptop supports detachable RAM and SSD for DIY upgrades.
What is the actual battery life I can expect during normal use?
The average battery life is rated at approximately 5 hours, based on the product specifications.
Does the laptop come with Windows 11 pre-installed?
Yes, the laptop ships with the Windows 11 operating system installed.
What type of warranty and return policy is included?
The purchase includes a 2-year manufacturer's warranty and a 90-day hassle-free return policy, both provided directly by NIMO Direct Inc.
What ports are available on this laptop?
The laptop features three USB 3.0 ports and one USB 2.0 port, in addition to the USB-C port used for the included 65W fast charger.

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