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Frequently Asked Questions

Can the RAM be upgraded on this laptop, and what is the starting configuration?
Yes, this laptop has an easily accessible slot to upgrade the memory. It comes with 8 GB of DDR4 RAM installed, running at 3200 MHz.
What is the actual processor model and its core count?
The laptop uses an Intel Core i3-1215U processor from the 12th generation. It has 6 total cores (2 Performance-cores and 4 Efficient-cores) with a maximum turbo frequency of 4.4 GHz.
What type of SSD storage does it have, and can I add more?
It includes a 256 GB PCIe 4.0 Solid State Drive (SSD) for fast boot and load times. The specifications also mention an optional slot available to add more storage.
How many USB ports does this laptop have, and what types are they?
It has a total of four USB ports: three are USB 3.0 and one is USB 2.0. It also features a USB-C port that supports 65W fast charging.
What are the warranty and support details for this product?
The laptop comes with a 2-year warranty and a 90-day return policy. Support is provided by a dedicated U.S.-based team.

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