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Frequently Asked Questions

Can the RAM and storage be upgraded on this laptop?
Yes, both the RAM and SSD are user-upgradeable. The laptop features detachable dual-channel memory and supports replacing or adding to the installed 16GB of DDR4 RAM and the 512GB PCIe 4.0 SSD.
What is the actual battery life I can expect for everyday tasks?
The product details list an average battery life of 9 hours. For typical light workloads like web browsing or classroom use, the specifications suggest it can last a full school or workday on a single charge.
Does this laptop come with Windows 11 installed?
Yes, the laptop ships with the Windows 11 operating system pre-installed, as confirmed in the product details.
What type of ports does this laptop have for connecting devices?
It has a total of four USB ports: one USB 2.0 port and three USB 3.0 ports. It also includes a USB-C port that supports 65W Power Delivery for charging the laptop and other devices.
How does the included fingerprint reader work for login?
The fingerprint reader is built directly into the touchpad. It allows you to log into Windows securely with a single touch, eliminating the need to enter a password each time you wake the laptop.

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