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Frequently Asked Questions

What is the actual processor model and how fast is it?
This laptop uses an AMD Ryzen 9 8945HS processor with a maximum clock speed of 5.2 GHz. It has 8 cores and is built on AMD's architecture.
Is the 64GB of RAM user-upgradeable, and what type is it?
The laptop comes with 64GB of DDR5 SDRAM installed, running at 4800 MHz. The product details do not specify if the memory is soldered or user-upgradeable.
What specific ports are available for connecting peripherals?
It includes 1 USB 2.0 port, 3 USB 3.0 ports, a USB-C 4.0 port, an HDMI port, and a MicroSD card reader. There is no optical drive.
What are the physical dimensions and weight of this 17.3-inch laptop?
The laptop measures 14.07 x 8.98 x 0.76 inches and weighs 4.6 pounds, making it a relatively portable option for its large screen size.
What is included in the warranty and support package?
The purchase includes a 2-year warranty and a 90-day free return policy, with support from a U.S.-based customer service team.

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