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Customer Reviews

4.2
Based on 16 reviews
Wilson Score: 60.0
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/17/2025
4.0 out of 5 stars Everything is perfect Except for the Undampened Spacebar.
By Nick
Heavier than it looks - but that's because it's packed with hardware that performs very well compared to competitors. The screen quality is quite good - crisp, clear, and bright with plenty of color customization options. This thing runs hot as well if you're running games or using intensive applications for extended periods. When the fans go I think it sounds pretty cool like a baby jet. Everything about this laptop is absolutely perfect except for one thing - and it's a big thing - a very annoying thing - and it's the only reason why I took off a star:The only reason why I took off a star is -my god- between every single word, there's this loud CLUNK because the Spacebar is not made like Apple's Spacebar whereas with Apple's notebook, each key is dampened *including* the Spacebar. This thing has all the keys except Shift and Spacebar dampened, so when you're typing, it randomly goes CLUNK; CLUNK - and it's the most annoying thing ever, especially if you're typing as much as this. It's very audible. And it's not a defect, it's just how the keyboard was designed - and it's quite Baffling why MSI chose NOT to dampen the Spacebar and Shift keys. These things are hitting the Chassis and it's almost unbearable to type with for extended periods because it WILL drive you nuts.Everything else is absolutely great.I haven't tested battery life, but will update my review accordingly - but if you have OCD this thing will annoy you when typing.
14 people found this helpful
Verified Purchase
8/1/2025
5.0 out of 5 stars Powerhouse performance and low temps
By Kindle Customer
Solid hardware. Exceptional performance when gaming. I'd like to note the performance with path tracing on with a 4k modded Cyberpunk 2077 is a great benchmark. FPS was averaging 72 to 98 depending on DLSS
7 people found this helpful

Frequently Asked Questions

What is the specific model of the Intel processor and what is its base clock speed?
This laptop uses an Intel Core Ultra 9-275HX processor with a base clock speed of 2.1 GHz.
How much dedicated video memory (VRAM) does the NVIDIA GeForce RTX 5070Ti graphics card have?
The NVIDIA GeForce RTX 5070Ti graphics card in this configuration has 12 GB of dedicated GDDR6 memory.
What is the exact resolution and refresh rate of the 18-inch display?
The 18-inch display has a QHD+ resolution of 2560 x 1600 pixels and a refresh rate of 240 Hz.
What is the speed of the 64 GB of DDR5 RAM installed?
The 64 GB of DDR5 RAM operates at a speed of 5600 MHz.
What are the physical dimensions and weight of this laptop?
The laptop measures 15.74 x 11.41 x 0.94 inches and weighs 6.39 pounds.

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Jason M. (Verified Purchase)
5.0 out of 5 stars Good So Far!

I heard mixed reviews on this. I took a chance and it's only been 2 weeks, but so far so good. The Alienware software takes about 10 to 20 seconds to load when first opening it. after that 5-10. The back end got flack for being too big. But Who is really carrying around a 16 inch gaming laptop. Keys feel great. RGB is good. Keys are clear and not blinding like most RGB backlits. Design is good imo. feels premium. Cam is decent. Touch pad is smooth. Display is nice, all text is clear and colors are good. I heard many people complaining about the brightness levels. But in a dark room I actually turn the brightness down. And in my home with normal outdoor light coming in, I have no issues with the brightness. 2 usb 2 usb c, this is the only downside. in my opinion. I wish there was one more. I do like there are no cables coming from the sides. All ports in back. Cleaner desk look. will update if I have any issues.

Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

This laptop is a GIANT waste of money. It didn't last for 2 weeks before the system stopped charging itself and shut down. I had to return it without being able to remove my data. I am VERY disappointed with this product and purchase.

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