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Customer Reviews

4.1
Based on 6 reviews
Wilson Score: 42.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
12/13/2025
1.0 out of 5 stars PSA
By Trevor
DON'T BUY FROM THIS COMPANY (3RD PARTY - IT'S NOT AMAZON) (if you ever think you'll need to return your product)I'll just start out by saying the laptop is a 4 Star review - it was a good laptop, it performed well, it's big, it's hefty, it's a beast, however the cooling performance and quality kind of lacked which is why I returned it. Out of the box it was hitting 100°+ on the CPU, no matter what high-powered cooler pad or MSI Center settings I tried, I could not get it to cool down at all which just isn't good for the computer in the long run, (maybe it was just a bad paste job on mine specifically) that thing is gonna melt itself in a matter of months at that rate. The screen was nice but didn't quite look as good as it should've tbh, the keyboard was mushy, I had sound problems through my headset (it's a very common thing most people with this laptop are dealing with as well), the back lighting feature is FORCED to only be changed/used through the Steelseries GG program which is just annoying, the sound quality of the speaker system was not good at all compared to my 6 year old Raider 10UG, and it's made of mostly cheap feeling plastic just not good at all for a $3k laptop, sorry MSI I love you guys but you kinda failed this generation.Now for the company, and yes this was mostly my fault for not checking their return policy beforehand but really, who charges almost $700 on a "restocking fee" that is just absolutely ridiculous, the laptop was perfectly fine and sent back in pristine perfect brand new condition still just didn't fit the bill of what I wanted but now I'm stuck with $700 on my credit card still for a laptop I don't even have anymore. Who does that?! Especially during the holidays, awesomesauce.
20 people found this helpful
Verified Purchase
7/31/2025
5.0 out of 5 stars Good
By chinhleang sok
Good
0 people found this helpful

Frequently Asked Questions

What is the native resolution of the 18-inch display?
The laptop's 18-inch IPS display has a native QHD+ resolution of 3000 x 2000 pixels.
How much dedicated video memory does the NVIDIA RTX 5080 graphics card have?
The NVIDIA GeForce RTX 5080 in this configuration is equipped with 16 GB of GDDR7 dedicated video RAM.
What type of SSD storage is included and how fast is it?
This laptop includes a 2 TB NVMe Gen4x4 solid state drive, which uses the PCIe 4.0 interface for high-speed data transfer.
What wireless connectivity standards does this laptop support?
It features Killer WiFi 7 BE1750 (802.11ax), Bluetooth 5.4, and a 2.5 Gigabit Ethernet port for wired connections.
How much does the laptop weigh and what are its physical dimensions?
The laptop weighs 12.3 pounds and measures 15.91 inches wide by 12.09 inches deep by 1.26 inches thick.

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