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Frequently Asked Questions

Is the laptop brand new or has it been opened?
The laptop has been professionally opened and resealed to install the upgraded 64GB of DDR5 RAM and 4TB SSD. It undergoes inspection and testing to reduce defects.
What is the actual screen resolution and refresh rate?
The display is a 16-inch IPS panel with a 2560 x 1600 (2.5K QHD+) resolution and a 240Hz refresh rate, as confirmed in the description and product details.
How does the installed 64GB of RAM and 4TB SSD differ from the base specs listed?
This specific configuration has been upgraded from the base model's 16GB RAM and 1TB SSD (listed in 'specs' and 'product_details') to 64GB of DDR5 RAM and a 4TB PCIe SSD, as stated in the title and description.
What specific ports does this laptop have for connectivity?
It includes Thunderbolt 4 (via USB-C), a standard USB 3.2 Gen 2 Type-C port, two USB 3.2 Gen 1 Type-A ports, an HDMI 2.1 port, a Gigabit Ethernet port, and separate audio in/out jacks.
What is included in the box with the laptop?
The package contains the MSI Raider GE68Hx laptop, the power charger, and a 128GB portable storage device, as noted at the end of the product description.

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