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Frequently Asked Questions

Is the laptop's box opened before shipping, and why?
Yes, the original factory box is opened and resealed by the seller to install the advertised configuration upgrades, specifically the 16GB DDR5 RAM and 1TB SSD. The unit undergoes professional inspection and testing during this process.
What is the exact resolution and refresh rate of the display?
The laptop has a 15.6-inch QHD (2560x1440) IPS display with a 165Hz refresh rate. The product details also list a maximum resolution of 1920x1080 pixels, but the primary marketing specification is the 165Hz QHD (2K) panel.
How much dedicated video memory does the RTX 5070 graphics card have?
The NVIDIA GeForce RTX 5070 graphics card is equipped with 12GB of dedicated GDDR7 video memory, as stated in the description.
What does 'Copilot+ PC' mean for this laptop?
This laptop is designated as a Copilot+ PC, which includes a dedicated Copilot key on the keyboard for quick access to the AI assistant. It is also described as AI-ready, capable of enhancing workflows and video chats with AI features.
What is included in the box besides the laptop and charger?
In addition to the MSI Katana 15 HX laptop and its charger, the package includes a 128GB portable SSD, as noted at the end of the product description.

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