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Frequently Asked Questions

What does 'Renewed' mean for this specific Surface Laptop?
This laptop is a manufacturer-renewed unit, meaning it has been inspected, tested, and cleaned by Microsoft to meet functional standards. It comes with a 1-year warranty, as noted in the description.
How does the Snapdragon X Elite processor differ from traditional Intel or AMD laptop CPUs?
The 12-core Snapdragon X Elite is an ARM-based processor designed for Copilot+ PCs, emphasizing power efficiency and integrated AI performance via its 45 TOPS Neural Processing Unit (NPU), which is required for specific AI features like Recall and Live Captions.
Can the 256GB SSD storage be upgraded later?
Yes, the product description specifies the storage is a 'removable SSD,' indicating the 256GB drive can be replaced or upgraded by the user or a technician.
What is the actual screen refresh rate and weight?
The display has a refresh rate of up to 120Hz, as stated in the bullet points. The weight is listed as 2.96 lbs in the description, though the product details section notes an item weight of 3.67 pounds; the 2.96 lbs figure likely refers to the specific chassis weight.
What AI features are enabled by the Copilot+ PC specification and NPU?
This Copilot+ PC configuration supports AI experiences like generating artwork from text prompts, the Recall feature for searching past activity, and Live Captions for real-time language translation, all powered by the integrated Qualcomm Hexagon NPU.

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