1 of selected
Back to All Laptops

Customer Reviews

4.3
Based on 68 reviews
Wilson Score: 75.8
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
12/18/2024
5.0 out of 5 stars Lightweight Attractive Lap
By T. S. Eliot
I like everything about the laptop. I love the sapphire color. The keyboard is comfortable. It has one USB-A port and two USB-C ports. I was able to get a flash drive that fits both types of ports. The laptop charges fast with its magnetic charging port. The screen size is almost 14 inches, which is great for such a small computer. The battery life is much better than any windows computer I have ever owned although when I work all day on it, I do eventually have to re-charge it. The only compatibility issue I've had is with my old laser jet printer. However, two months later, after trying to connect my printer again, I was successful in dong so. I even got it to print double-sided, so stick with it if you initially have printing problems. Don't give up. I had to change my mouse to a dark pointer, so I would not lose it on the screen, but that seems to have done the trick. I never hear the fan. The computer never gets warm (only the flash drive). The track pad is the best I've ever had on a Windows device. Everything is good. I don't use a lot of additional software programs, just Microsoft Office, so everything works fine. It is the computer I purchased in order to get my work done. I do a lot of online grading and Zoom classes.
12 people found this helpful
Verified Purchase
4/11/2025
4.0 out of 5 stars Get the faster processor
By felicia w.
I wish it were a little faster but that was my choice to not upgrade. I love the size and how nice it looks. Perfect replacement for my 15 yo computer. Highly recommend the faster processor though.
3 people found this helpful

Frequently Asked Questions

When will the Recall AI feature be available on this laptop?
The Recall feature, which allows you to retrieve past PC activity, is not available at launch. It is scheduled to arrive through a post-launch Windows Update, coming soon. Availability may also vary by market.
What is the actual charging time and what charger is included?
This configuration includes a 39W power supply. To achieve the advertised fast charging (5% to 80%), you need to purchase a separate 65W or higher USB-C PD charger. Actual charge times will vary based on usage and conditions.
Does the USB-C port support charging the laptop?
No, the USB-C port on this model cannot charge the Surface Laptop itself or any device requiring more than 15W of power. You must use the dedicated Surface Connect port with the included or a compatible Surface power supply.
How does the recycled content break down in the laptop's construction?
The laptop enclosure (excluding the power supply) contains at least 25% recycled content. Specific components use 100% recycled aluminum alloy in the top cover and keyboard deck, and 100% recycled rare earth metals in the magnets.
What are the exact dimensions and weight of this Sapphire color model?
This laptop measures 11.85 inches wide by 8.67 inches deep by 0.69 inches thick and weighs 2.96 pounds.

Similar Laptops You Might Like

$999.99
221 reviews
acer Nitro V Gaming Laptop | Intel Core i7-13620H Processor | NVIDIA GeForce RTX 4050 Laptop GPU | 15.6" FHD IPS 165Hz Display | 16GB DDR5 | 1TB Gen 4 SSD | Wi-Fi 6 | Backlit KB | ANV15-52-76NK
  • Brand: Acer
  • Model: ANV15-52-76NK
  • Screen: 15.6" Inches
  • Processor: Intel Core i7-13620H
  • GPU: NVIDIA GeForce RTX 4050
  • RAM: 16 GB
  • Storage: 1 TB
Recent Reviews
S.B. (Verified Purchase)
5.0 out of 5 stars Runs my Sims perfectly!

This computer is amazing. Definitely worth it. This is the first real gaming laptop I’ve had and it makes a huge difference. Zero lag on my sims and I have almost all the add ons. I played the sims for like 3 hours straight and it barely got warm. Highly recommend!

Amazon Customer (Verified Purchase)
5.0 out of 5 stars Great gaming laptop

Excellent laptop. Runs much quieter and cooler then my Helios. Very fast. Works well for what I use it for mainly World of Warcraft but handles other games quite well. Very pleased with this purchase.

$794.99
239 reviews
Nitro V Gaming Laptop | Intel Core i5-13420H Processor | NVIDIA GeForce RTX 4050 Laptop GPU | 15.6" FHD IPS 165Hz Display | 8GB DDR5 | 512GB Gen 4 SSD | Wi-Fi 6 | Backlit KB | ANV15-52-586Z
  • Brand: Acer
  • Model: Acer Predator Helios Neo 16
  • Screen: 15.6" Inches
  • Processor: intel core i5-13420h
  • GPU: rtx 4050
  • RAM: 8GB
  • Storage: 512GB SSD
Recent Reviews
Gabriel (Verified Purchase)
5.0 out of 5 stars It's good, but it could be better

I've been using this computer for a while now, it works very well, but there are times when it stutters, the FPS drops to 0, which usually takes less than 1 second, but it's still very annoying. The screen's 165Hz refresh rate is spectacular, but I did an online test and I'm almost certain it has ghosting, which is also quite annoying. Also it's a bit slow when performing various tasks, such as opening the browser or simply changing categories on Steam.I'm going to add more RAM since the 8GB it has doesn't seem enough to me; I even think that might be the root of the problem I mentioned. So, I'll try to upgrade to 32GB of RAM.But despite all of the above, it's still a very good computer. I like that it comes with the Nitro Sense application and also with Intel's graphics software, since it allows for some customization. The camera looks good and works smoothly in good lighting, but the computer doesn't have anything to cover the camera.You have 3 fan options: silent, balanced, and performance. Expect a lot of noise from the fan in performance mode. Also, another bad thing is that when I connected my headphones with a built-in microphone, the computer only recognized it as audio output, not as both audio input and output, so I had a lot of problems with that. I even had to restart my PC in safe mode to reset everything because I had no sound anymore, so be careful with that, If you experience the same issue, simply open the Realtek Audio Console application, then go to advanced device settings and program it as an input and output.So I think it's a very good computer. You have to do a couple of things beforehand to be ready to use it for gaming or anything like that, but I don't think I'll be changing it for a long time. Just add more RAM and you'll probably be good to go. I'll update this review when I add more RAM to let you know if there are any changes to the stuttering.So my final thoughts on this laptop are that I wish it were more of a turn-on, ready-to-use thing, but I guess you can't expect that at this price. Despite that, I give it 5 stars

Darsan (Verified Purchase)
5.0 out of 5 stars Best deal on a gaming laptop

Performance: This thing eases through all the games you practically throw at it UNLESS you want highest quality on the LATEST AAA game. You also get frame generation with the nice gpu inside there(4050).Quality, Speed, Brightness: The quality of a laptop at this price point is not something you find everyday, I also love the glossy look on the front panel. The brightness is really really high so no issues here. The speed , well you really need to upgrade this thing to 16gb for 100% usage. It’s absolutely worth it to do it yourself, you will feel incredible for the amount of money you save. Just buy another DDR5 8gb 5200MHZ and install it and you are set for everything really.Issues: Not so much of big issues, just new computer stuff like Driver issues where a usb might bug or something similar. Just update the laptop as soon as you get it.Battery: battery on a gaming laptop has never been good so always carry your charger.All in all, good investment for your gaming hobbies. Just install your ram and carry your charger when moving.