1 of selected
Back to All Laptops

Customer Reviews

4.2
Based on 23 reviews
Wilson Score: 64.4
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
5/19/2025
5.0 out of 5 stars Fantastic ARM laptop. Might not work with old hardware. Check drivers
By Istvan
Let me preface by saying that I love surface laptops. Their keyboard and high res screens are amazing. This is the second time I try a ARM laptop after the Windows RT era. Love the battery life, ease of use as any other windows machine, and the experience of working with an ARM processor. Prism (windows version of Rosetta for mac) does an amazing job translating all those x86/x64 programs to ARM, no noticeable performance difference.However, beware of peripherals that do not have ARM specific drivers, as they won't work. Think old USB or network printers. Most modern era models will work out of the box, but there are many that will not. And this includes anything you attach to the computer that needs a driver.So far, I just love it. Got the 1TB version elite plus. Don't be blindsided by the Copilot AI feature. I still haven't used it and frankly, don't care.
10 people found this helpful
Verified Purchase
7/28/2025
2.0 out of 5 stars Too Much Software Incompatibility
By H. Bashinski
Although this is a very nice laptop, I would not recommend it. Pay attention to the fact that Surface laptops do not use Intel processor chips. Instead, the use a Qualcomm Snapdragon X processor, which provides better performance than similar Intel CPUs. That may sound great - and it is! - but there's a catch. That catch is that almost all the Windows software you use is optimized for the Intel architecture. I have found that MANY of my go-to systems will not work on my ARM-based Microsoft Surface. For example, the software for my Brother print/scan/FAX device. My automatic backup system, Acronis, also does not work. The list is long, and it seems always to be something critical to the way I work. I realize that for many people this may not be a big deal. But unexpected incompatibility is a real nuisance. Software technical support will tell you that they're working on ARM compatibility (if they even realize that's your problem), but I wouldn't hold my breath. Had I realized that so many of my systems were not ARM compatible, I would not have purchased this laptop. In fact, I had to purchase a second and am trying to sell my new Surface. Any takers? :)
3 people found this helpful

Frequently Asked Questions

What is the actual battery life I can expect from this Surface Laptop?
Microsoft claims up to 20 hours of battery life, but notes this varies significantly based on usage, settings, network conditions, and other factors. The device was tested under controlled conditions with pre-production hardware and software.
Are all the advertised Copilot+ AI features available immediately when I receive the laptop?
No. Some features, like Recall, require a free post-launch Windows Update coming late 2024 to 2025. Availability of specific Copilot+ PC features also varies by device and market.
What is included in the box for charging, and can I use a USB-C charger?
The laptop comes with a 39W Surface power supply. Fast charging (from 5% to 80%) is supported but requires a separate, minimum 65W Surface power supply or USB-C PD charger, which is sold separately.
How does the build of this laptop incorporate recycled materials?
The laptop enclosure (specifically the A Cover and C Bucket) is made from 100% recycled aluminum alloy, and the magnets contain 100% recycled rare earth metals. Excluding the power supply, the device contains a minimum of 25% recycled content.
What are the real-world language limitations for the AI features like Recall and real-time translation?
Recall is optimized for select languages only: English, Chinese (simplified), French, German, Japanese, and Spanish. The live translation for video/audio subtitles currently supports translation into English from over 40 languages.

Similar Laptops You Might Like

$999.99
29 reviews
2025 Laptop,15.6-Inch FHD Display Laptop with Quad Core-12th Alder Lake N95(Up to 3.4GHz), 16GB RAM 512GB ROM Traditional Laptop Computer,Silver
  • Brand: ACEMAGIC
  • Model: AX15
  • Screen: 15.6 Inches Inches
  • Processor: AMD
  • GPU: Integrated
  • RAM: DDR4
  • Storage: 512 GB 512GB M.2 SATA SSD
Recent Reviews
Empress Abiona (Verified Purchase)
5.0 out of 5 stars BUY IT

Amaaaaazinggly big interface, I LOVE this laptop. Works super fast, Perfect for work/ Making music/ Day to day tasks and hobbies. Amazing HD screen and audio . 10/10

dawn (Verified Purchase)
5.0 out of 5 stars Great Purchase

I love my new laptop. It was so easy to set up. The 17-inch screen is wonderful, as well as the full keyboard. The mouse pad is nice and big, and the price was excellent. So glad I made this purchase.

$899.99
195 reviews
Nitro V Gaming Laptop | Intel Core i7-13620H Processor | NVIDIA GeForce RTX 4050 Laptop GPU | 15.6" FHD IPS 165Hz Display | 16GB DDR5 | 1TB Gen 4 SSD | Wi-Fi 6 | Backlit KB | ANV15-52-76NK
  • Brand: acer
  • Model: Nitro V
  • Screen: 15.6 Inches Inches
  • Processor: Intel
  • GPU: NVIDIA GeForce RTX 4050
  • RAM: DDR5
  • Storage: 1 TB SSD
Recent Reviews
S.B. (Verified Purchase)
5.0 out of 5 stars Runs my Sims perfectly!

This computer is amazing. Definitely worth it. This is the first real gaming laptop I’ve had and it makes a huge difference. Zero lag on my sims and I have almost all the add ons. I played the sims for like 3 hours straight and it barely got warm. Highly recommend!

Monica (Verified Purchase)
5.0 out of 5 stars GREAT! Sturdy, Smooth and Speedy laptop

Absolutely a great laptop for the price, and it's a gaming machine which tend to be sturdy enough to use for a long time. My last Acer laptop is STILL running and working to this day, purchased in 2020. So it was not a hard decision to buy this one, especially for such a good price.