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Customer Reviews

4.1
Based on 106 reviews
Wilson Score: 73.6
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/18/2024
5.0 out of 5 stars Excellent Portability and Touchscreen – A Solid Refurbished Microsoft Surface
By Mikel
I purchased this refurbished Microsoft Surface a few months ago, and although I haven't integrated it into my daily routine as much as I initially expected, I am very pleased with its performance and design.Portability and Design:One of the standout features of this device is its exceptional portability. The lightweight design makes it incredibly easy to carry, whether I'm working from different locations at home or taking it with me on the go. The sleek and compact form factor ensures that it fits comfortably in a bag without adding noticeable weight.Touchscreen Functionality:The touchscreen is highly responsive and adds a layer of versatility that enhances the user experience. Tasks such as note-taking, browsing, and navigating through applications are more intuitive and efficient with the touch interface. It's a feature that truly sets this device apart from traditional laptops.Condition and Performance:As a refurbished unit, the Surface arrived in excellent condition, with no visible signs of previous use. The performance has been consistently reliable, handling my tasks smoothly without any issues. Despite being a refurbished product, it feels and functions like new, which speaks to the quality of the refurbishment process.Overall Impression:While I haven't used this Surface as extensively as I anticipated, its portability, lightweight design, and responsive touchscreen make it an excellent choice for anyone in need of a versatile and portable laptop. For those considering a refurbished device, this Microsoft Surface offers great value and performance, making it a solid investment.
8 people found this helpful
Verified Purchase
5/17/2024
1.0 out of 5 stars Refurbish item stop working in 3 weeks
By V. Burtman
MS Surface Labtop is one of the most reliable on the market. I have had a new Surface2 for 4 years and despite a growing number of issues related to charging the battery (and poor charger design) the old Surface always recovered and kept working. I bought the refurbished Surface 4 with an AMD processor and Windows 11. It was working great for 3 weeks, till it turned off and never recovered. So I decided to return it, as it was not working. It was a disappointment, as I already customized this Laptop for my needs, and now I have to change all passwords, credit cards #, etc. Big headache. I would blame a repair service, which was not done professionally. I will not buy the refurbished Surface product anymore and will not advice anyone to do the same
5 people found this helpful

Frequently Asked Questions

What is the specific processor model and generation in this Surface Laptop 5?
This configuration features an Intel Core i7 processor from the 12th generation, specifically the i7-1255U model with 10 cores and 12 threads.
What type of RAM is installed and is it upgradeable?
The laptop comes with 16GB of LPDDR5x RAM soldered to the motherboard, which operates at 5200 MHz and is not user-upgradeable.
What is the exact storage type and interface speed?
It includes a 256GB NVMe PCIe Gen4 SSD, which provides faster data transfer speeds compared to SATA or older PCIe generations.
What are the precise screen specifications for resolution and touch capability?
The 13.5-inch PixelSense touchscreen display has a 2256 x 1504 resolution (201 PPI), a 3:2 aspect ratio, and supports 10-point multi-touch with Surface Pen compatibility.
Which graphics processor handles gaming and creative applications?
This model uses integrated Intel Iris Xe Graphics, which shares system memory and is suitable for everyday tasks, light photo editing, and casual gaming.

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