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Customer Reviews

4.2
Based on 75 reviews
Wilson Score: 74.1
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/18/2024
5.0 out of 5 stars Excellent Portability and Touchscreen – A Solid Refurbished Microsoft Surface
By Mikel
I purchased this refurbished Microsoft Surface a few months ago, and although I haven't integrated it into my daily routine as much as I initially expected, I am very pleased with its performance and design.Portability and Design:One of the standout features of this device is its exceptional portability. The lightweight design makes it incredibly easy to carry, whether I'm working from different locations at home or taking it with me on the go. The sleek and compact form factor ensures that it fits comfortably in a bag without adding noticeable weight.Touchscreen Functionality:The touchscreen is highly responsive and adds a layer of versatility that enhances the user experience. Tasks such as note-taking, browsing, and navigating through applications are more intuitive and efficient with the touch interface. It's a feature that truly sets this device apart from traditional laptops.Condition and Performance:As a refurbished unit, the Surface arrived in excellent condition, with no visible signs of previous use. The performance has been consistently reliable, handling my tasks smoothly without any issues. Despite being a refurbished product, it feels and functions like new, which speaks to the quality of the refurbishment process.Overall Impression:While I haven't used this Surface as extensively as I anticipated, its portability, lightweight design, and responsive touchscreen make it an excellent choice for anyone in need of a versatile and portable laptop. For those considering a refurbished device, this Microsoft Surface offers great value and performance, making it a solid investment.
8 people found this helpful
Verified Purchase
5/17/2024
1.0 out of 5 stars Refurbish item stop working in 3 weeks
By V. Burtman
MS Surface Labtop is one of the most reliable on the market. I have had a new Surface2 for 4 years and despite a growing number of issues related to charging the battery (and poor charger design) the old Surface always recovered and kept working. I bought the refurbished Surface 4 with an AMD processor and Windows 11. It was working great for 3 weeks, till it turned off and never recovered. So I decided to return it, as it was not working. It was a disappointment, as I already customized this Laptop for my needs, and now I have to change all passwords, credit cards #, etc. Big headache. I would blame a repair service, which was not done professionally. I will not buy the refurbished Surface product anymore and will not advice anyone to do the same
5 people found this helpful

Frequently Asked Questions

What is the specific screen resolution and pixel density of this laptop?
The 13.5-inch PixelSense touchscreen has a resolution of 2496 x 1664 pixels, which results in a pixel density of 201 pixels per inch (PPI).
What ports are available on this renewed Surface Laptop 5?
It includes one USB-C port with USB 4.0/Thunderbolt 4 support, one USB-A 3.1 port, a 3.5mm headphone jack, and a proprietary Surface Connect port for charging and docking.
Is this laptop certified under the Intel Evo platform?
Yes, according to the specifications, this Surface Laptop 5 is built on the Intel Evo platform, which certifies specific standards for performance, responsiveness, and battery life.
What is the exact processor model and configuration in this unit?
It is equipped with a 12th Generation Intel Core i5 processor, which has 10 cores and a base clock speed of 3.30 GHz.
What does 'Renewed' mean for this specific product?
This is a professionally inspected and tested renewed unit, which means it is a pre-owned laptop that has been restored to full working order and comes with Windows 11 Pro pre-installed.

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