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Customer Reviews

4.1
Based on 189 reviews
Wilson Score: 75.9
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
1/26/2023
5.0 out of 5 stars Outstanding! Super thin, long battery life, low price! Trifecta!
By Brent L.
Not being paid for this review, didn't receive free anything, and I have plenty of negative reviews if you don't believe it!I had just bought a $899 Lenovo Flex 7i Evo Platform 2-in-1 laptop. I ran across this laptop for $349 or something, and decided to give it a try. While this laptop doesn't have a screen that folds over, it is far lighter, and the i5 processor seems just as fast, for at least what I do (general browsing, amazon, online gambling, email, etc...) I also like the fact that the bottom is solid, and doesn't have slots for the fan that get blocked by your legs. This looks very similar to a macbook air, at a fraction of the price.My unit arrived in bubble pack, and looked brand new except a light scratch on the outside of the lid. Who cares. My unit actually ended up having a slightly faster i5 processor, and had 16gb of RAM instead of just 8. Bonus! Screen is nice and bright and sharp.The keyboard works well, and has backlighting. My only small gripe is that I don't like the layout of the controls on the Fn keys above the numeric keys (mute, brighten screen, volume, keyboard light, etc...) I'll get used to them, but not crazy about the order/placement they put them in.Overall, this laptop is amazing, and far better than my work laptop which is the newest HP with i7 processor. It stays cool for the most part, and rarely do I ever hear a fan kick on. Did I mention it's super thin and light?The lid can be 'tough' to get open 1 handed, but I only care about that b/c I broke my left wrist so I only have 1 hand at the moment, else no big deal!If you're looking for a great, light, sleek all purpose laptop, don't hesitate on this one. If you're looking for a gaming laptop, obviously this isn't what you want at all.As far as battery life goes, with the screen turned up fairly bright and doing general activities like surfing the web, checking out Amazon shopping, email, etc... I can get 4 hours, and I have yet to fully run out of juice. I'll try to run it from fully charged to when it shuts off on its own, and update this post with actual time.
15 people found this helpful
Verified Purchase
2/8/2024
1.0 out of 5 stars Mine did not work as advertised.
By Fernando R Gonzalez
Keyboard was not working. touch screen did not work. updates could not be perfomed. many drivers where not installed and could not update, it failed so many times.did not check battery life. but i charged it for about 20 min and it lasted about 12 to 15, but did not charged fully. i did not see the point to do so because it was not working the way it should as per the rest of the issues.I usually don't review purchases because of time. but this one im sad it did not work, because the speed of turning on was great and it seem to be a good computer for what i needed it. will return and buy another model.
2 people found this helpful

Frequently Asked Questions

What is the exact processor model and speed in this laptop?
It uses an Intel Core i5-8250U processor from the 8th generation, with a base clock speed of 1.60 GHz.
What is the resolution and type of the display?
The 13.5-inch PixelSense touchscreen has a resolution of 2560 x 1600 pixels.
What does 'Renewed' mean for this specific model?
This is a professionally inspected and tested pre-owned Microsoft Surface Laptop 2, restored to full functionality and sold with a warranty.
Is the 256GB storage upgradeable?
No, the 256GB SSD is soldered to the motherboard and cannot be upgraded or replaced by the user.
What version of Windows is installed, and is it the original for this model?
It comes with Windows 10 Pro installed. The original Surface Laptop 2 shipped with Windows 10 Home, so the Pro version may be an upgrade applied during the renewal process.

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