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Customer Reviews

4.6
Based on 15 reviews
Wilson Score: 68.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
9/28/2025
2.0 out of 5 stars OK, but not excellent condition
By JG
Just to give some credibility to my review; I'm a high level IT professional who's worked in the industry for 20+ years. During that time, I've assembled/disassembled/repaired hundreds of machines, installed server racks, networking equipment, etc...so, I know my way around a computer. I purchased this machine to replace a new computer that my child accidentally destroyed on their second day of school. This machine is their punishment; LOL.I'm well aware that "renewed" or "refurbished" is subjective, but I wouldn't call the machine I received in "Excellent" condition. There were some scratches / scuffs visible from more than 12" away. The tape under the hinge was peeled and torn. No big deal on these two items as it's just cosmetic. The real issue is the battery, which is running around 67% of original capacity (see attached screenshot) and is showing to have gone through 566 charging cycles. This means the battery is at the end-of-life phase, will most likely further degrade rather quickly and need to be replaced soon. The batteries are a bit of a pain to swap out on these, but doable. If you don't know what you're doing, it's very easy to break the screen.I'm guessing this machine was slated for disposal/destruction from a school or company and the reseller is an ITAD type company which recycles / destroys these machines per whatever policies the original entities require. I think they literally pulled this out of the "trash" pile, re-installed Windows on it, and put it up for sale. And that's it - it wasn't cleaned or anything (sticky substance located on front and back....soda maybe?).One other item of note was that Window full drive encryption (BitLocker) & TPM were disabled - mostly likely to clear the encryption keys per the original school/company's data retention and destruction policies. I had to go into the system BIOS to re-enable TPM and turn BitLocker back on. Not a big deal, but just something to be aware of.And that's really it; my review can be summed up in one word: meh
7 people found this helpful
Verified Purchase
8/12/2025
5.0 out of 5 stars A good, fast tablet, Works very well.
By Vincent P Sullivan Jr
I rolled the dice with a refurbished unit and SCORED. It works perfectly. I am very pleased with its speed loading the OS and its overall operation. So far it has been absolutely flawless. The video quality is excellent. The audio quality is quite satisfactory . I may avoid MS Officce 365. The idea of it becoming an annual fee for service suite is not appealing. But I am very pleased with this tablet. It is better than I expected.
1 people found this helpful

Frequently Asked Questions

What is included in the box with this renewed Surface Go 2?
The laptop itself is renewed and includes Windows 11 Pro. According to the bullet points, the Type Cover (keyboard) and all other accessories are sold separately.
What is the actual processor speed and model?
The laptop uses an Intel Core m3-8100Y processor. The base clock speed is 1.10 GHz, and it can reach up to 3.4 GHz, as indicated in the bullet points.
Can I expand the storage on this device?
Yes, the device has a MicroSDXC card reader (UHS-I compatible) for storage expansion, in addition to the built-in 128 GB SSD.
What type of ports does this laptop have for connectivity?
It has one USB-C port, one Surface Connect port for charging/docking, a 3.5mm headphone jack, and the MicroSD card reader.
Is the Windows 11 Pro installation a full, licensed version?
Yes, this renewed model comes with a genuine installation of Windows 11 Professional, not the standard Home edition.

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Nicholas (Verified Purchase)
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