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Frequently Asked Questions

What is the exact processor model and speed in this renewed Surface Laptop 4?
This laptop is equipped with an 11th generation Intel Core i7-1185G7 processor with a base clock speed of 1.2 GHz. It has 4 cores.
What is the screen resolution and type of the 13.5-inch display?
The display is a 13.5-inch PixelSense touchscreen with a resolution of 2256 x 1504 pixels.
Does this renewed laptop come with Windows 11, and what is the included graphics hardware?
Yes, it comes with Windows 11 Home pre-installed. The graphics are handled by integrated Intel Iris Plus 950 graphics with 64 MB of dedicated RAM.
What are the physical dimensions and weight of this configuration?
The laptop measures 20 x 9 x 3 inches and weighs 3.4 pounds, making it a thin and light device for portability.
What warranty or guarantee applies to this Amazon Renewed product?
This professionally inspected and tested renewed product is covered by the Amazon Renewed Guarantee, which offers a replacement or refund if you are not satisfied with your purchase.

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