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Customer Reviews

4.3
Based on 274 reviews
Wilson Score: 81.4
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
10/3/2022
4.0 out of 5 stars Great for the price and basic functions
By Alyssa
The product arrived on time, everything in tact. I just needed a laptop to do basic student functions. With the price, my expectations were not very high, but the quality honestly caught me off guard. Some of the reviews I read prior to purchase complained about the screen size, the volume of the fan, and the overall speed. The screen size doesn't bother me; I read the specs before purchase. Occasionally the fan runs loud, but it is generally when I have a lot of tabs open, have been using it for a while, or have it sitting on my bed or lap. As for the speed, I'm not using it for gaming or any kind of major technological projects. Overall, it has exceeded my expectations. It does exactly what I need it to, which is again, basic functions for class. For clarification, I am a Biomed major, meaning I am using it purely for research, exams, homework, papers, music while studying, accessing eBooks, and leisure time. I have not tried streaming movies or using the camera aside from virtual proctoring which worked well, but the general screen quality is a 5/5, especially for the price. The laptop is very light, making it campus-friendly. The keyboard is one of my favorites; I adapted to it quickly, and it just has a really clean feel. I do wish it had more USB 3.0 ports, but again, I really can't complain, given the specs and the product price. The touch screen is not very sensitive... at all. That is definitely my biggest complaint. It does not always register your touch and may take several tries. Ultimately, do your research, know what you're buying and prioritize which features are most important. For my needs, this is perfect and accomplishes everything needed.
33 people found this helpful
Verified Purchase
3/2/2023
5.0 out of 5 stars Great BUDGET Laptop
By Moses
Honestly, with the reviews that I had seen about this machine, I didn't have high hopes. I was expecting another cheap laptop that goes to 100% CPU usage every time that you even open the OS, but I was wrong! The quality that was put into this can be felt the second you touch the metal chassis! The screen, although it is glossy which makes it hard to view in the sunlight, is very bright and has an amazing resolution for something at this price-point. The laptop itself is rather quick when it responds to commands as well, not to mention it has a fully functional touch screen on it! The fans can ramp up so it isn't the most quiet experience, but at this price range that hardly matters. The keys on the keyboard are fairly springy and have a nice short travel time to them. Overall I would rate this laptop a 10/10 for blowing everything else in its price range out of the water! I do recommend an external storage device for those who will be saving pictures, programs, etc. on it. It seems perfect for the user who will be using it for light work such as web browsing, word-processing and general lightweight programs. You definitely won't be gaming on this, especially if you want to extend its lifespan. I'll add battery life in my next review as I have basically just taken it out of the box and am writing this review on it right now!
24 people found this helpful

Frequently Asked Questions

What is the actual storage capacity and type, and how much space is available for my files?
This laptop has 64 GB of eMMC storage. Since the Windows 10 Home operating system and pre-installed software will occupy a portion of this, the actual free space available for your files will be less than 64 GB.
Is the RAM upgradeable from the 4 GB LPDDR4X it comes with?
No, the 4 GB of LPDDR4X RAM is soldered onto the motherboard and is not user-upgradeable.
What is the screen's aspect ratio and pixel density?
The 12.4-inch touchscreen has a resolution of 1536 x 1024 pixels, which is a 3:2 aspect ratio. This results in a pixel density of approximately 148 pixels per inch.
How many USB ports does it have and what types are they?
According to the specifications, this configuration has one USB 2.0 port. It does not list any USB 3.0, USB-C, or other port types in the provided details.
What does the '1 AA batteries required' specification refer to?
This refers to the battery required for the optional Surface Pen stylus, not for the laptop itself. The laptop has an internal, non-removable battery rated for up to 13 hours of use.

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