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Customer Reviews

4.1
Based on 44 reviews
Wilson Score: 68.2
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
7/18/2023
1.0 out of 5 stars Not What You Think
By Kevin B.
I was looking for a great laptop to be able to use for work. This product is great new but the compay thta renewed this is unreliable. It worked for the first 30 minutes and then the keyboard turned unresponsive. After the keyboard starting working again, the screen would turn black after login. This company cannot be trusted and sent an email about how I would not be refunded if I opened the package. Seems like a scam to me.
16 people found this helpful
Verified Purchase
1/14/2024
4.0 out of 5 stars Really Good - Bad Keyboard Flex
By Jay False
I utilized this computer for a few weeks as my primary computer. It was outstanding overall, great battery life, great screen, great sound.I loved the finish of the keyboard, but because it was not metal, there was a very weak, flexible spot on the left of the keyboard. I consistently had missed keys and it slowed my typing. This is nit-picky but for an expensive laptop, you should expect little or no flex on basic typing.I also personally wanted to find a windows laptop as portable as my MacBook Pro M1, and decided to try the Microsoft Laptop Go 2. Battery life is about the same, screen similar, and decent sound quality. The keyboard is identical, except on a metal chassis, and has no flex.
1 people found this helpful

Frequently Asked Questions

What is the resolution and size of the touchscreen display?
The laptop has a 13.5-inch PixelSense touchscreen with a resolution of 2256 x 1504 pixels.
Is this a new or refurbished laptop, and what operating system does it include?
This is a renewed (refurbished) Microsoft Surface Laptop 4 that comes with Windows 11 Pro pre-installed.
What are the exact specifications for the processor and RAM?
It uses an AMD Ryzen 5 Surface Edition processor with a base speed of 2.2 GHz (up to 4.0 GHz) and has 16GB of DDR4 RAM.
How much storage space is available, and what type is it?
The laptop is equipped with a 256GB solid-state drive (SSD) for storage.
What is the weight and dimensions of this laptop for portability?
It weighs 2.84 pounds and measures 12.1 x 8.8 x 0.57 inches, making it a lightweight and compact device.

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Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

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Romaine (Verified Purchase)
4.0 out of 5 stars Good Stuff

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