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Customer Reviews

4.2
Based on 216 reviews
Wilson Score: 78.5
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
9/27/2023
1.0 out of 5 stars Not good so far, but trying to hold out hope
By Love her
I wanted to be very excited by this purchase. The laptop is beautiful and the system runs well. But, this product, inspected by professionals??? Was shipped to me unable to charge… I am going to do some of my own trouble shooting and if it goes smoothly I’ll report back with a better rating. I really want this to work out. It just seems like charging is such a basic function I don’t know how the hell it was the thing that was missed by these “experts”.Edit: Best Buy are the real hero’s here. Was able to get the problem diagnosed. Amazon wouldn’t even send me a replacement charger, even tho it was established the initial one was faulty. So much for a warranty.Over all good price- but you might spend a little more time and money covering for amazons “experts”
18 people found this helpful
Verified Purchase
2/12/2024
5.0 out of 5 stars Great value - unlocked windows pro
By Daniel Hebb
Looks and works like new. I paid a bit extra for "excellent" condition but would have been OK with used.Laptop has a heavy feel as it's all meatal. My laptop came with Windows 10 Pro but upgraded immediately to 11 Pro without any issues.I was concerned an i5 with 8 GB memory may be too slow for me. Happy to say it runs perfect for my uses. I'm a mid-life adult using it for web browsing, light excel and streaming video. All work great. I plan to use this for at least 5 years.Can't beat it for the price. Microsoft makes good hardware devices.
6 people found this helpful

Frequently Asked Questions

What is the actual screen resolution of this renewed Surface Laptop 3?
The display has a 2256 x 1504 pixel resolution, which is a 3:2 aspect ratio and is sometimes referred to as 2K. This differs from the 2496x1664 resolution mentioned in the title.
Is this laptop brand new or refurbished?
This is a certified refurbished unit sold under Amazon's Renewed program. It is not a brand new laptop.
What specific Intel processor does this configuration have?
It is equipped with a 10th generation Intel Core i5-1035G7 processor, which has 4 cores and a base clock speed of 1.30 GHz.
What ports are available for connecting peripherals?
The laptop includes one USB 3.0 port, one USB 2.0 port, a Mini DisplayPort, and an SD card slot for connectivity.
How much RAM is installed and what type is it?
This configuration comes with 16GB of DDR4 RAM. The description incorrectly mentions LPDDR5X, which is not accurate for this model.

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Nicholas (Verified Purchase)
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