1 of selected
Back to All Laptops

Customer Reviews

4.3
Based on 89 reviews
Wilson Score: 77.3
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
8/18/2024
5.0 out of 5 stars Excellent Portability and Touchscreen – A Solid Refurbished Microsoft Surface
By Mikel
I purchased this refurbished Microsoft Surface a few months ago, and although I haven't integrated it into my daily routine as much as I initially expected, I am very pleased with its performance and design.Portability and Design:One of the standout features of this device is its exceptional portability. The lightweight design makes it incredibly easy to carry, whether I'm working from different locations at home or taking it with me on the go. The sleek and compact form factor ensures that it fits comfortably in a bag without adding noticeable weight.Touchscreen Functionality:The touchscreen is highly responsive and adds a layer of versatility that enhances the user experience. Tasks such as note-taking, browsing, and navigating through applications are more intuitive and efficient with the touch interface. It's a feature that truly sets this device apart from traditional laptops.Condition and Performance:As a refurbished unit, the Surface arrived in excellent condition, with no visible signs of previous use. The performance has been consistently reliable, handling my tasks smoothly without any issues. Despite being a refurbished product, it feels and functions like new, which speaks to the quality of the refurbishment process.Overall Impression:While I haven't used this Surface as extensively as I anticipated, its portability, lightweight design, and responsive touchscreen make it an excellent choice for anyone in need of a versatile and portable laptop. For those considering a refurbished device, this Microsoft Surface offers great value and performance, making it a solid investment.
8 people found this helpful
Verified Purchase
5/17/2024
1.0 out of 5 stars Refurbish item stop working in 3 weeks
By V. Burtman
MS Surface Labtop is one of the most reliable on the market. I have had a new Surface2 for 4 years and despite a growing number of issues related to charging the battery (and poor charger design) the old Surface always recovered and kept working. I bought the refurbished Surface 4 with an AMD processor and Windows 11. It was working great for 3 weeks, till it turned off and never recovered. So I decided to return it, as it was not working. It was a disappointment, as I already customized this Laptop for my needs, and now I have to change all passwords, credit cards #, etc. Big headache. I would blame a repair service, which was not done professionally. I will not buy the refurbished Surface product anymore and will not advice anyone to do the same
5 people found this helpful

Frequently Asked Questions

What is the exact screen resolution of this Surface Laptop 4?
The display has a resolution of 2256 x 1504 pixels on its 13.5-inch PixelSense touchscreen.
Is this laptop new or refurbished, and what does that mean?
This is a renewed (refurbished) unit. It has been professionally inspected, tested, and restored to work and look like new, and is backed by the Amazon Renewed Guarantee for replacement or refund.
What specific AMD processor and graphics does this configuration have?
It uses a 2.1 GHz AMD Ryzen 5 Surface Edition processor with 6 cores and integrated AMD Radeon Graphics.
How much does the laptop weigh and what is its battery life?
It weighs 2.79 pounds and has an average battery life of up to 11.5 hours.
Which version of Windows is installed and what are the main ports?
It comes with Windows 10 Home installed and includes a USB 3.0 port, a Mini DisplayPort, and an SD card slot.

Similar Laptops You Might Like

$399.99
17 reviews
Laptop, 15.6" Business Student Laptop Computer, Intel Quad-Core Processor Windows 11 Laptop, 16GB DDR4 512GB SSD, Up to 2TB,180° Open Angle, Metal Shell, WiFi, USB3.2, Type C
  • Brand: ACEMAGIC
  • Model: AX15
  • Screen: 15.6 Inches Inches
  • Processor: Intel
  • GPU: Intel UHD Graphics Up to 1.2GHz
  • RAM: DDR4
  • Storage: 512 GB SSD
Recent Reviews
David JB (Verified Purchase)
5.0 out of 5 stars 5 stars

great laptop for the price. The 16GB RAM and 512GB ssd provide smooth performance and the 180° hinge is a nice touch. Windows 11 runs well, and the sleek Silver Gray design looks premium. Highly recommend!

3whitey (Verified Purchase)
1.0 out of 5 stars Crashed

Laptop crashed with only a few days of use.I don’t find any warranty information

$249.99
15 reviews
2025 LX15 Laptop, 15.6-inch FHD (1920 x 1080) Display, Ιntel N197(4C/4T) Processor, 8GB DDR4 RAM, 256GB SSD, WiFi5, BT5.0, 38Wh Battery, Gray
  • Brand: ACEMAGIC
  • Model: LX15
  • Screen: 15.6 Inches Inches
  • Processor: Ιntel
  • GPU: Integrated
  • RAM: DDR4
  • Storage: 256 GB SSD
Recent Reviews
Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

The media could not be loaded. When I first booted this laptop up, it presented me with a "defaultuser0" account that I didn't know the password to. I completely wiped this laptop's SSD and reinstalled Windows to play it safe, and after that it worked like a charm with regular setup. I did have to find drivers online for the touchpad afterward though.Getting at the SSD to do all of this was thankfully pretty easy, since the bottom panel was removable with a few tiny screws. I noticed that there is only a single slot for RAM in there, but it isn't soldered on so I was able to upgrade it with a 16 gig stick at least. The N97 is no gaming powerhouse but it plays some older titles still, and the laptop works great for work like emails and browsing the internet.

Romaine (Verified Purchase)
4.0 out of 5 stars Good Stuff

Its good runs fast and has space, works for school