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Customer Reviews

4.2
Based on 209 reviews
Wilson Score: 78.4
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
9/27/2023
1.0 out of 5 stars Not good so far, but trying to hold out hope
By Love her
I wanted to be very excited by this purchase. The laptop is beautiful and the system runs well. But, this product, inspected by professionals??? Was shipped to me unable to charge… I am going to do some of my own trouble shooting and if it goes smoothly I’ll report back with a better rating. I really want this to work out. It just seems like charging is such a basic function I don’t know how the hell it was the thing that was missed by these “experts”.Edit: Best Buy are the real hero’s here. Was able to get the problem diagnosed. Amazon wouldn’t even send me a replacement charger, even tho it was established the initial one was faulty. So much for a warranty.Over all good price- but you might spend a little more time and money covering for amazons “experts”
18 people found this helpful
Verified Purchase
2/12/2024
5.0 out of 5 stars Great value - unlocked windows pro
By Daniel Hebb
Looks and works like new. I paid a bit extra for "excellent" condition but would have been OK with used.Laptop has a heavy feel as it's all meatal. My laptop came with Windows 10 Pro but upgraded immediately to 11 Pro without any issues.I was concerned an i5 with 8 GB memory may be too slow for me. Happy to say it runs perfect for my uses. I'm a mid-life adult using it for web browsing, light excel and streaming video. All work great. I plan to use this for at least 5 years.Can't beat it for the price. Microsoft makes good hardware devices.
6 people found this helpful

Frequently Asked Questions

What is the actual battery life I can expect from this renewed Surface Laptop 3?
According to the specifications, the laptop provides up to 11.5 hours of battery life under typical use and supports fast charging, reaching approximately 80% capacity in about one hour.
Is the touchscreen compatible with a Surface Pen?
The 13.5-inch PixelSense touchscreen display is designed for touch input, but the product listing explicitly states that a Surface Pen is not included with this renewed unit.
What generation and speed is the Intel Core i5 processor?
This configuration uses a 10th generation Intel Core i5 processor with a base clock speed of 1.2 GHz.
What type of ports are available for connecting peripherals?
The laptop includes a USB 3.0 port, a Mini DisplayPort, and an SD card slot for connectivity and expansion.
How does the screen resolution of 2256 x 1504 compare to standard HD?
The 13.5-inch display has a resolution of 2256 x 1504 pixels, which is higher than standard Full HD (1920 x 1080) and provides a sharper image with more screen detail.

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Nicholas (Verified Purchase)
5.0 out of 5 stars Rocky setup, but end result was worth it

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