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Frequently Asked Questions

What is the actual battery life I can expect from this Surface Laptop?
Microsoft rates this model for up to 23 hours of battery life, but notes that actual performance varies significantly based on usage, settings, network conditions, and other factors. You can find detailed battery performance information at https://aka.ms/SurfaceBatteryPerformance.
Does this laptop come with Microsoft 365 Personal and Copilot included?
No, Microsoft 365 Personal with Copilot is not included with the laptop purchase. It is offered as an optional add-on during checkout to provide AI-powered tools in Word, Excel, PowerPoint, and other Microsoft 365 applications.
What are the physical dimensions and weight of this 13-inch model?
This Surface Laptop measures 12.01 x 9.22 x 2.35 inches and weighs 5.06 pounds, making it a portable device designed for use on the go.
When will all the Copilot+ PC AI features be available on this device?
Some Copilot+ PC experiences require free updates that will become available starting later this year and continue into 2025. The specific timing for these updates varies by device and region, with details available at https://aka.ms/copilotpluspcs.
What type of ports does this Surface Laptop have for connectivity?
This configuration includes two USB 3.0 ports. The laptop also supports wireless connectivity through 802.11.be, 802.11a/b/g/n/ac, and 802.11ax Wi-Fi standards.

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