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Frequently Asked Questions

Is the RAM in this laptop upgradeable?
No, the 16GB of LPDDR5X RAM is soldered onto the motherboard (listed as 'Onboard ONLY'), so it cannot be upgraded after purchase.
What is the actual screen resolution and aspect ratio?
The display is a 16-inch IPS panel with a resolution of 1920 x 1200 pixels (WUXGA) and a 16:10 aspect ratio, which provides more vertical screen space than traditional 16:9 displays.
What warranty applies to the upgraded components versus the original laptop parts?
The upgraded 1TB SSD is covered by a 3-year warranty from MichaelElectronics2. All other original components, including the processor and display, remain under the manufacturer's standard 1-year warranty.
Does this model include Thunderbolt 4 connectivity as mentioned in the title?
Yes, the laptop includes Thunderbolt 4 (TB 4) ports, which support high-speed data transfer, video output, and charging via the included 65W USB-C power adapter.
What is the difference between the Intel Core Ultra 7 155U processor's base and maximum clock speeds?
The Intel Core Ultra 7 155U processor has a base clock speed of 1.7 GHz and can boost up to 4.80 GHz under load, featuring 12 cores and 14 threads for multitasking.

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