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Frequently Asked Questions

What does 'Original Seal is opened for upgrade ONLY' mean for this laptop?
The manufacturer's box was opened by the seller to perform the specific upgrades listed in the specifications (32GB RAM and 1TB SSD). The laptop itself is new, tested, and configured to match the advertised configuration before shipping.
How does the AI performance of the Intel Core Ultra 7 258V processor benefit daily use?
The processor features a Neural Processing Unit (NPU) capable of 47 TOPS, which handles on-device AI tasks like background blur in video calls or photo enhancement locally for faster response and better privacy, without needing to send data to the cloud.
Can I connect this laptop to multiple external monitors, and how?
Yes, you can connect multiple external displays using its two Thunderbolt 4 ports, two USB-C 4 ports, and one HDMI 2.1 port. These high-bandwidth connections support daisy-chaining monitors or connecting them individually for an extended desktop setup.
What is the actual weight and thickness of this LG Gram 17 model?
According to the detailed specifications, this laptop weighs 3.22 pounds (1.46 kg) and measures 0.63 inches (1.6 cm) in height, with dimensions of 14.91 x 10.4 x 0.63 inches.
What is LG gram Link and what can I do with it?
LG gram Link is a built-in software feature that allows you to wirelessly connect and interact with up to 10 other devices, including Android phones and iPhones. You can transfer files, extend your laptop screen to a mobile device, or use your phone as a remote control for presentations.

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