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Frequently Asked Questions

What is the actual processor model in this LG Gram 17? The title says Ultra 7 258V, but the bullet points mention an Ultra 9 288V.
This configuration uses the Intel Core Ultra 7 Series 2 258V processor, as specified in the detailed product description and specs. The bullet point mentioning an Ultra 9 288V appears to be a copy error for a different model.
How much RAM is installed, and is it upgradeable?
This laptop comes with 32GB of LPDDR5X RAM soldered onto the motherboard at 8533 MHz. The memory is not user-upgradeable due to its low-power, soldered design.
The description mentions storage 'Up to 8 TB SSD', but the specs list 1 TB SSD. What storage capacity does this specific model have?
This specific model (17Z90TL-H.AUB6U3) is configured with a 1 TB SSD. The 'up to 8 TB' refers to the maximum storage capacity the laptop's platform can support, likely through aftermarket upgrades, not the capacity it ships with.
What does 'Copilot+ PC' certification mean for this laptop?
As a Copilot+ PC, this laptop meets specific Microsoft requirements for AI performance, including having a dedicated Neural Processing Unit (NPU) in its Intel Ultra 7 processor. This enables advanced Windows 11 AI features like real-time language translation, live captions, and Cocreator image generation directly on the device.
Is the box sealed, or has the laptop been opened for modifications?
According to the product statement, the manufacturer's box has been opened. This was done solely to test, inspect, and install the upgrades (32GB RAM and 1TB SSD) necessary to achieve the advertised specifications. The laptop itself is new with original components.

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