This laptop is certified as a Copilot+ PC, which means it includes a dedicated Neural Processing Unit (NPU) capable of 47 TOPS. This hardware enables accelerated performance for AI features in Windows 11, such as live translation, Recall, and Cocreator, directly on the device.

Is the advertised 32 GB RAM soldered or upgradeable?

The 32 GB of memory uses LPDDR5X technology, which is typically soldered onto the motherboard in ultra-thin laptops like the Gram series. This configuration is not user-upgradeable after purchase.

Why is the manufacturer's box opened before shipping?

The original seal is opened by the seller to perform upgrades and testing to achieve the advertised specifications (32GB RAM, 2TB SSD). The laptop is inspected and the upgrades are installed before shipment, but it includes a full Windows 11 Pro license and all standard manufacturer warranties apply.

What display connectivity options does it support via its Thunderbolt 4 ports?

Each of the two Thunderbolt 4 ports supports DisplayPort Alt Mode and can drive an external display with up to 5K resolution at 60Hz, or two 4K displays simultaneously. The laptop also has a dedicated HDMI 2.1 port for additional monitor connections.

Are the included accessories packaged with the laptop?

No, any mentioned accessories (such as a stylus or adapter) are shipped separately in a different package and will not arrive in the same box as the laptop computer itself.

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