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Frequently Asked Questions

Why does the description mention the manufacturer's box being opened?
The seller has opened the original sealed box to perform upgrades to achieve the advertised specifications (32GB RAM and 2TB SSD). The laptop is tested and inspected after these modifications.
What is the actual installed storage capacity?
This specific configuration comes with a 2TB SSD installed. While the specifications list storage as 'Up to 8 TB SSD', that refers to the model's maximum potential capacity, not what is included here.
How many and what type of USB ports does this laptop have?
It has a total of 6 USB ports: 2 Thunderbolt 4 ports, 2 USB-C 4 ports, and 2 USB-A 3.2 ports. It also includes an HDMI 2.1 port and a Micro SD card slot.
Is the RAM soldered or upgradeable?
The RAM is LPDDR5X type, which is typically soldered onto the motherboard in ultra-thin laptops like the LG Gram. The 32GB in this configuration is not user-upgradeable.
What does 'Intel Evo Edition' mean for this laptop?
The Intel Evo platform certification indicates this laptop meets specific standards for responsiveness, instant wake, battery life (advertised up to 23.5 hours for video playback), and connectivity, including the required Wi-Fi 7 support.

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