gram 17-inch Precision Business Laptop – 2.5K WQXGA Touchscreen Display, Copilot+ PC, Intel Ultra 7 258V, 32 GB LPDDR5X RAM, 4 TB SSD, Wi-Fi 7, 23hr Battery Life, Intel Arc Graphics, Windows 11 Pro

I have used several kinds of laptops switching every one or two years: Macbook air, Dell XPS 13, ASUSPRO before I purchased LG Gram 2018 model. By far, LG Gram gives the most value for the money, and I am totally satisfied. Most of all, I love its super long battery life. Except Macbook air, Dell and ASUS promoted having 7+ hours battery life which turned out much shorter than a real usage of internet, youtube music, mail client program, MS office programs running. LG Gram truly gives 10 hrs of usage even all of these programs running. What a pleasant surprise. Finally, I can leave a power cord at home and use the computer extensively for a day without recharging. While Mac offers similar battery life, its price per similar specs is way too high and I feel ripped off. In addition to battery, I like all other specs coming with it: bigger screen for the form, convenient function keys, weight, etc. If you look for a portability, long battery usage, reliable performance, Gram seems the best option among those usual ones.

At first I thought this was the best laptop I have ever owned - lightweight, fast, with good memory and storage and a good display.BUT, a few months after I bought it the screen started flashing on and off. I did not notice this problem immediately because it only occurred when the laptop was not connected to an external monitor. I tried everything I knew -- updated the drivers, checked the settings, looked for software conflicts -- but nothingsolved the problem. When I contacted LG support and told them what I had done, they agreed that it sounded like a hardware problem that would require a factory repair.I sent the computer for a repair under warranty to LG, and it has been more than a month with no action taken on their part. I checked the repair status on their website using the "track repair" feature. The website shows the status as "pending" more than a month after the company received it.I am a journalist and need a reliable laptop for frequent travel. Unfortunately, this computer does not fit the bill.An update: The day after I submitted this review, but before it wad posted, I got a message from LG telling me that the repair was finished and that the computer was being returned to me from a facility in Michigan. Of course, I had shipped it to Alabama, so they then had to ship it to Michigan. Doesn't sound very efficient, does it?