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Frequently Asked Questions

Is the 32GB RAM and 1TB SSD installed by the seller, or are they the original factory specifications?
The 32GB LPDDR5 RAM and 1TB NVMe SSD are upgrades installed by the seller. The product description states the factory box is opened to install these components, which are then professionally tested before resealing.
What is the actual weight of the laptop? The details show conflicting information.
The laptop weighs 3.22 pounds (approximately 1.46 kg). The 'item_weight' field of 7 pounds appears to be an error, as the primary description and bullet points consistently list the weight as 3.22 lbs.
Does this laptop include a stylus for the touchscreen?
No, the product details and included accessories list (65W AC Adapter, ONT 32GB USB Drive) do not mention a stylus being included with this 17-inch WQXGA IPS touchscreen display.
What is the 'ONT 32GB USB Drive' that is included?
The ONT 32GB USB Drive is a separate physical USB flash drive included in the box. It is not part of the laptop's internal 1TB SSD storage and is provided as an additional accessory.
How many Thunderbolt 4 ports does this laptop have, and what can I connect to them?
This laptop has two USB Thunderbolt 4 ports. Each supports 40Gbps data transfer, power delivery for charging, and DisplayPort output for connecting external monitors, all through the USB Type-C connector.

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