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Frequently Asked Questions

Is the RAM and storage in this laptop upgraded from the original factory configuration?
Yes, this specific configuration has been professionally upgraded to 32GB of LPDDR5 RAM running at 8533 MHz and a 2TB NVMe M.2 SSD. The original packaging may have been opened to perform these upgrades, but the components have been tested and the unit is resealed.
What type of USB-C ports does this LG Gram have, and what can they do?
It has two Thunderbolt 4 / USB4 ports. Each supports data transfer speeds up to 40Gbps, can deliver power to the laptop, and can output a display signal via the DisplayPort standard through the USB Type-C connector.
How does the Intel Ultra 7 258V processor's core configuration work?
The Intel Ultra 7 258V has 8 total cores: 4 Performance cores for demanding tasks and 4 Efficient cores for background processes. Together, they provide 8 threads. The processor can boost up to 4.8 GHz using Intel Turbo Boost Technology and includes 12MB of Intel Smart Cache.
What is included in the box besides the laptop?
The package includes a 65W AC adapter for charging and a separate 32GB USB drive. The laptop comes with Windows 11 Pro pre-installed.
What are the exact dimensions and weight of this 17-inch laptop?
The laptop measures 14.91 inches in length, 10.19 inches in width, and 0.74 inches in height. It weighs 3.22 pounds, which is notably light for a 17-inch model.

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