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Frequently Asked Questions

Is the laptop's RAM upgradeable?
No, the 32GB of LPDDR5X RAM is soldered to the motherboard and cannot be upgraded after purchase.
What does 'Original Factory Box will be opened and resealed for Upgrade' mean?
The seller opens the sealed manufacturer box to install the advertised 2TB SSD and 32GB RAM before shipping. The laptop is professionally inspected and tested after these upgrades.
What is the actual graphics processor?
This laptop uses integrated Intel Arc graphics, specifically the Intel Arc A370M coprocessor, as part of the Intel Core Ultra 7 258V processor package.
How many USB-C ports support Thunderbolt 4 and charging?
Both of the USB 4 Gen 3x2 Type-C ports support Thunderbolt 4, Power Delivery for charging, and DisplayPort connectivity.
What is included in the box besides the laptop and charger?
The package includes a Cuertns Stylus Pen for the touchscreen, a 256GB external portable SSD (PSD), a user guide, the laptop, and its charger.

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