LG gram 17Z95P Laptop 17" Ultra-Lightweight, IPS, (2560 x 1600), Intel Evo 11th gen CORE i7, 16GB RAM, 2TB SSD, Windows 11 Home, 80Wh Battery, Alexa Built-in, 2X USB-C, HDMI, USB-A – Black

This laptop arrived on time and is new. It's a great looking laptop. That's where it ends. Set-up went well as expected but booting PIN did not work. Took me a full day to get around it. Just about everything redirects and then stops you from trying again. I created new PIN about 40 times to get to other avenues to solve it. I will spare you all the details. I tried to disable the booting PIN screen altogether but didn't work. I finally fixed the booting PIN screen. Other problems with software that came with the laptop, would create a password and afterward the password did not work, time after time I had to reset passwords then just like magic the password worked but today it does not. The display screen is a huge disappointment. Yes it is '17 screen but there are no controls in the operation system to adjust resolution. It's preset color configuration cannot be changed from too much red, mostly too dark to see the picture. Sound quality is hard to hear just four feet away when audio is at 100%. It's also slow. I've owned dozens of Windows and MAC laptops and never ran across anything like his. The display isn't hd. The display is grainy at '17, 2560x1600. For the price of this new was $1699. I could have purchased a refurbished Macbook Pro. Apple does a great job refurbishing their Macs. So the LG Gram 17Z95P Laptop '17 is not worth the money. I like the appearance of this laptop, I still do, but it is unpredictable. I'm seeking a refund. It's been four (4) days since receiving it. Laptop died and repair shop said it was used prior to my receiving it when it is suppse to be new. Do not purchase from this sellers!

I have been really enjoying this new laptop for a few months now. It's fast and light. The one I got was not a touch screen. I am not a fan of touch screen due to bumping the screen with my hand and closing out of something. I thoroughly enjoy the laptop. I like to get swiftly on and done with anything I do after working all day on a laptop. This has been a joy to use. Bright clear display and sound. LG has win me over.