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Customer Reviews

4.4
Based on 29 reviews
Wilson Score: 71.6
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
4/1/2021
3.0 out of 5 stars IMPORTANT: needs driver update to avoid screen problem
By LA Mao
we ordered a laptop and did all of the windows updates (and also used the LG update software - but that indicated no updates needed). the laptop is quite nice... but the screen kept flickering on and off and would sometimes appear blurry. so we returned the unit and ordered a replacement (two actually, since we liked the unit outside of what we thought was a hardware glitch). same problem with both units!since we really wanted to keep the units, we spent time to debug the system. we found that the issue can be resolved by installing the updated intel iris xe driver from the intel website (google intel iris xe download - it was the first webpage listed for me). this updated the display adapter driver from 27.20.100.8853 (driver date 10/14/20) to 27.20.100.9316 (driver date 2/18/21). this fixed the problem.
37 people found this helpful
Verified Purchase
7/9/2021
5.0 out of 5 stars Not a touch screen
By Dennis
Fast and good battery life. I bought for photo editing and the large screen helps. I am disappointed that this is not a touch screen. This information was not listed in the description or remarks that I read.On start up there were 3 keys that did not work on the keyboard. The third time I restarted the computer and they worked. I did contact LG support and they were very helpful.Overall I am very Satisfied with the computer.
4 people found this helpful

Frequently Asked Questions

What is the specific model number for this LG gram 17 configuration?
The model number is 17Z90TL-H.AUB8U3, which identifies this exact configuration with the Intel Ultra 9 288V processor, 32GB LPDDR5X RAM, and 8TB SSD.
What type of RAM does this laptop use and at what speed?
It uses 32GB of LPDDR5X RAM running at 8533MHz, which is soldered to the motherboard for power efficiency and cannot be upgraded after purchase.
Does this laptop have a dedicated graphics card?
No, it uses integrated Intel Arc Graphics rather than a dedicated GPU. The graphics performance comes from the Intel Ultra 9 processor's integrated Arc architecture.
What ports are available on this LG gram 17?
It includes 2 USB-A 3.2 ports, 2 Thunderbolt 4 ports, 1 HDMI 2.1 port, and a combined headphone/microphone jack for comprehensive connectivity.
Why does the description mention the manufacturer box being opened?
The box is opened to install the 8TB SSD upgrade and test the system to ensure it meets the advertised specifications, as this configuration exceeds the standard factory storage options.

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Jason M. (Verified Purchase)
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Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

This laptop is a GIANT waste of money. It didn't last for 2 weeks before the system stopped charging itself and shut down. I had to return it without being able to remove my data. I am VERY disappointed with this product and purchase.