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Frequently Asked Questions

What is the actual weight and thickness of this LG gram 16-inch laptop?
This model measures 0.66 inches thick and weighs 2.64 pounds (approximately 1.2 kg).
How long does the battery last for video playback, and what were the test conditions?
LG's testing indicates up to 23.5 hours of video playback. This was measured using a Full HD (1080p) video with wireless off, brightness at 150 nits, and earphones connected. Actual battery life will vary with use.
What specific military-grade durability tests has this laptop passed?
An independent lab conducted MIL-STD 810H tests for low pressure (altitude), high temperature, low temperature, and vibration. The tests covered both storage and operational procedures for the environmental factors.
What are the differences between 'gram chat On-Device' and 'gram chat Cloud' AI features?
Gram chat On-Device handles local tasks like searching your hard drive or adjusting system settings. Gram chat Cloud provides generative AI for creating documents, analyzing data, or scheduling, and requires an internet connection. The Cloud service is free for the first year after registration, then becomes a paid subscription.
What ports are available for connectivity on this model?
The laptop includes two Thunderbolt 4 ports, two USB 3.2 ports, one HDMI port, and a headphone jack. The Thunderbolt 4 ports support ultra-fast data transfer and can connect to displays with up to 5K resolution.

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