gram 14-Inch Lightweight Laptop Intel Evo Edition - Intel Core Ultra 5 Processor Windows 11 Home 8GB RAM 512GB SSD - White

I bought his computer to replace my aging 13" LG laptop which I absolutly love.The 14" version does not have a touchscreen and some of the typing buttons are too small for me. The touchpad is also too sensitive and this causes frequent unexpected screen changes and scrolling.On Jan 16 I asked to return this computer. I was inforned that UPS would pick up this computer "within three business days" and they would bring the shipping label.FIVE BUSINESS DAYS LATER WITHOUT UPS SHOWING UP!I've had to stay home this entire time for the handoff like a prisoner.I finally was able to reach someone at Amazon and was once again told the computer would be picked up in the next 3 days......Addendum: Now January 24th and I'm still waiting for UPS to show up. Tel. call to Amazon this morning assured me that UPS will arrive sometime today before 8 PM. I won't hold my breath...I will never again buy expensive items from Amazon.

Bought this to replace a windows 10 pc. Things I like about this laptop.- it’s fast and runs effectively with cpu usage around < 10% for most of the time.- it’s super lightweight- screen is good and bright.