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Customer Reviews

4
Based on 39 reviews
Wilson Score: 65.0
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
12/22/2024
4.0 out of 5 stars Very good laptop with some rough edges
By NotAccidental
This LG gram replaced my 8 yr old W10 laptop already on its second battery and going. I'm retired and use it for web browsing, email, MS office routine low intensity use, streaming media, Zoom. No graphics editing or computer games. I use it at least a few hours/day. Using it now for about 3 weeks.Overall an excellent laptop. Lightweight, comfortable in a "lap", keyboard comfortable, camera and mic and speakers OK, but nothing to write home about. Adequate performance for my uses. Setup was straight forward.Rough edges:The battery run time spec is 20+ hours. Turns out that the 5th agent I spoke with explained that the spec refers to idle streaming not general purpose use. I get about 10 hours -- still not bad.There only one USB-A port and no HDMI port or larger memory card slot. Unit comes with an adapter for USB-C to HDMI. I have not yet had to use the dock I purchased.The default setting was transfer everything to MS OneDrive so I was very confused and had to transfer my files several times and unlink OneDrive.There is a built in default that uses the camera or some other sensor to detect if you are present in front of the laptop. If not, it goes to sleep in about 1 min despite much longer sleep settings. Took 4 or 5 agents before one finally explained that an onboard app called LG Glance can control that feature.Documentation is inadequate and tech support is unpredictable. The user manual "Easy Guide" is sometimes ambiguous about feature presence or setting location because LG tried to cover too many different configurations with a single manual Furthermore the support staff, especially the ones on the chat line, have trouble with some questions. For example, when I first complained that I was not seeing 20+ hours of usage, the first agent said I could run a battery report that I could get with the BIOS, but the user manual does not describe how to do that. A second agent told me to run a Powershell script -- that worked, but the very same report is available directly in the settings menus. You just need to find it. Overall, if you have a tricky technical question use the Customer Service phone number supplied in response to registration. Those agents were more capable.
10 people found this helpful
Verified Purchase
1/21/2025
5.0 out of 5 stars Absolutely fantastic!
By Stefanie
I was very much on the fence between a MacBook Air or the LG laptop. I bought the version with 32GB Ram and 2TB storage. I work a lot with Photoshop, so I need the power.The fact that this laptop has a touch screen, can be folded so to use as an iPad and is LIGHT (lighter as MacBook Air) makes my iPad redundant.It comes with a pen to use for e.g. painting. I used to work on my desktop for “serious” photo and video editing, but this laptop does it all.It is so light that I can take it everywhere.I cannot understand that there aren’t many more laptops out there that have a touchscreen and that are foldable!You can fold it like a tent and watch movies on it!Highly recommended!
5 people found this helpful

Frequently Asked Questions

What is the actual weight and thickness of this LG gram 2-in-1?
This laptop weighs 2.75 pounds and its dimensions are 12.36 x 8.64 x 0.66 inches, making it a thin and lightweight convertible.
Does the included stylus support pressure sensitivity for drawing?
Yes, the included LG Stylus Pen uses Wacom AES 2.0 technology with 4,096 levels of pressure sensitivity for a natural writing and sketching experience on the touchscreen.
What specific durability tests has this laptop passed?
An independent lab confirmed it passed seven MIL-STD-810H tests for low pressure (altitude), high temperature, low temperature, and vibration, based on U.S. military standards.
What ports are available for connecting peripherals?
It includes two Thunderbolt 4 ports, one USB 3.2 port, a headphone jack, and a Micro-SD card slot. Note that a Thunderbolt cable is not included.
What is the screen's color gamut and aspect ratio?
The 14-inch IPS touchscreen has a 16:10 aspect ratio and can express up to 99% of the DCI-P3 color gamut for vivid and accurate colors.

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Cajun (Verified Purchase)
1.0 out of 5 stars Do not buy this laptop!!!

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