15" Gaming Laptop Computer, AMD Ryzen 5 7535HS (Beat i7-11800H), 40GB DDR5 RAM, 1TB PCIe SSD, Radeon 660M, FHD+ Copilot AI PC, WiFi 6, Bluetooth 5.3, Type-C, HDMI, Luna Grey, Windows 11 Pro

First off, this laptop was shipped from the UAE so Lenovo's US tech support won't even touch it. They will just keep referring you to the UAE support. After submitting service tickets with their UAE tech branch and several escalations they recommended sending in the laptop for depot repair and attempted to create a repair service case...in the US. Lenovo US support emailed me and said they can't handle my repair case and told me to contact their UAE tech branch, cue that creepy "Valley of the Dolls" song. Here was the issue as I related it in my service tickets:I had been using this laptop for about 3 months, when I noticed a new account on my computer that I had not created called "WsiAccount". I tried to enter my pin for my account. I received a message saying no pin existed. It then switched to a blue screen error code 0xc0000428. I restarted the computer and received blue screen error code 0xc0000221. I entered the windows recovery environment and selected automatic repair. I then received another blue screen error code 0xc0000017. I then used the wre to select command prompt and entered commands to repair the boot drive. I restarted the laptop and received blue screen error code 0xc0000098. I downloaded Windows 11 iso on a flash drive and selected Repair my PC on the Windows installation menu. During the repair windows attempted to restart and I received blue screen error code 0xc0000001. I attempted the install again and selected install delete everything, it tried to restart at 12% and went to a black screen critical error.

I really like this Lenovo laptop for work use. It has great speed, the color is nice and I use it daily with no issues. It’s a great for the money item and easy to use.