V15 Business Laptop | Intel 4-core Processor | 15.6" FHD (1920 x 1080) | 32GB RAM | 1TB SSD | Ethernet RJ-45 | Military Durability | Windows 11 Pro | w/WOWPC 500GB External Storage

I bought this laptop during prime deal days. The product was shipped and delivered as expected, and I was super excited to begin using this laptop for homeschooling purposes. I ordered the 32GB Ram with 1Tb SSD with 500GB external hard drive. I did not receive the external hard drive that was promised in the listing. Instead, there was a card with a QR code on it for a link that implied that you should have added the external drive to your Amazon order in order to receive it with your order. I filled out the information that they asked for, but I still have not received a response from the seller.When I opened up the laptop I was shocked at how flimsy it felt. Never the less, I continued with the set up process. After setting up the laptop, I went to the Lenovo website to register the it. This is where things began to get strange. The laptop's warranty had already started on 7/25/24. How was that possible? I then looked up the specs via the serial number on the Lenovo website. It stated that the laptop should have had 4GB Ram and 128GB SSD. I then checked how much storage was actually on the laptop. There was 32GB Ram and 1TB SSD installed. That would imply that the seller opened up the laptop and installed new Ram and SSD. This has in turn voided out the warranty. I researched this model and it was only meant to support a max of 16GB of Ram. And while having higher Ram installed would seem to be a good thing it could eventually lead to the system crashing in a short amount of time.This is clearly a misrepresentation of the product. I do not trust this seller. How do I know what kind of ssd and Ram they put in this laptop. I requested a refund, but I will have to pay for the return shipping, and I will be charged a restocking fee.I contacted Amazon to dispute the situation before I send the laptop back to the seller to ask them if they will refund the amount that the seller will charge for a restocking fee. They said that I have to wait to see what the seller does after I complete the return process. I will be sending it back tomorrow.Do not buy this laptop. The company is buying cheap computers, changing out the components, and selling them as original from the manufacturer at a higher price than it is worth.

I needed a computer to teach my online classes and this does the trick very will. The speed is fast (no hanging) with multiple windows running, the wifi is better than my previous device, decent camera and decent screen quality for videos too. The keyboard is also great for typing. If I had a complaint it is that the speaker quality is low but I have Bluetooth speakers and headphones so it is not a bother. Overall, It's great value for the cost and works well.