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Frequently Asked Questions

What is the specific processor model and how does it compare to an Ultra 7?
This laptop is equipped with an Intel Core Ultra 5 225U processor with 12 cores. According to the product title, its performance is rated as greater than (>) an Ultra 7 155U processor.
What are the warranty terms for the upgraded RAM and SSD?
The seller, IST Computers, provides a 3-year warranty on the 16GB DDR5 RAM and 512GB SSD that were professionally upgraded. The remaining components of the laptop are covered by Lenovo's standard 1-year manufacturer warranty.
How many external monitors can I connect simultaneously and at what resolution?
You can connect up to three external monitors at once via the HDMI and two Thunderbolt 4 ports, with each supporting a 4K resolution (3840x2160) at 60Hz without requiring a docking station.
Is the laptop brand new, and why does the disclosure mention it has been resealed?
The laptop is a brand new Lenovo ThinkPad. The seller resealed the original packaging to perform the professional upgrade of the system memory (RAM) and storage (SSD) to the specified 16GB DDR5 and 512GB SSD configuration.
What security features are included for login and data protection?
This model includes a fingerprint reader and an IR webcam for Windows Hello facial recognition login. For data protection, it has a discrete Trusted Platform Module (dTPM) for hardware-based encryption, which is part of the ThinkShield security suite.

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