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Frequently Asked Questions

Is the 1TB storage all internal, or does it include an external drive?
The 1TB total storage is a combination of a 512GB internal NVMe SSD and a separate 500GB external hard drive included in the accessory bundle.
What specific ports does this laptop have for connecting peripherals?
It has one USB 2.0 port, one USB-A 3.2 Gen 1 port, one USB-C 3.2 Gen 1 port (for data transfer only, not charging or video), an HDMI 1.4b port, a headphone/microphone combo jack, a card reader, and a dedicated power connector.
Does the 'Lifetime Office' software require a subscription or is it a one-time purchase?
The Microsoft Office suite is provided free for a lifetime with this purchase; it is pre-installed and activated, requiring no ongoing subscription fees.
What is included in the HubxcelAccessory bundle?
The bundle includes wireless earbuds, a 500GB external hard drive, a USB extension cord, an HDMI cable, a mouse pad, and a wireless mouse.
Can the USB-C port be used to charge the laptop or connect to an external monitor?
No, according to the specifications, the USB-C 3.2 Gen 1 port supports data transfer only. It cannot be used for charging the laptop or for video output to an external monitor.

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