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Frequently Asked Questions

What is the actual internal storage capacity, and what is included for the total 1TB?
The laptop has a 512GB NVMe SSD installed internally. The advertised 1TB total includes a separate 500GB external hard drive that comes in the accessory bundle.
Does the USB-C port support charging or video output?
No, according to the specifications, the single USB-C 3.2 Gen 1 port supports data transfer only. It does not support charging the laptop or connecting to an external display.
What specific accessories are included in the HubxcelAccessory bundle?
The bundle includes wireless earbuds, a 500GB external hard drive, a USB extension cord, an HDMI cable, a mouse pad, and a wireless mouse.
What is the screen's brightness, and is it suitable for use outdoors or in bright rooms?
The 15.6-inch FHD touchscreen has a brightness of 300 nits and an anti-glare coating, which helps reduce reflections and makes it more usable in brightly lit environments.
What does 'Lifetime Office' mean for this laptop?
A free, pre-installed, and activated version of Microsoft Office is included with the laptop. The term 'Lifetime' typically means it is a perpetual license for that specific device, not a subscription requiring renewal.

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