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Frequently Asked Questions

Is the 1TB storage all internal, or is part of it an external drive?
The storage is split: 512GB is an internal M.2 PCIe Gen4 SSD, and the other 512GB is provided on a separate external drive.
What is the actual RAM type and speed? The specs list both DDR4 and DDR5.
The laptop uses 16GB of LPDDR5X RAM soldered to the motherboard at a speed of 8448 MT/s, as per the detailed description. The 'DDR4' listing in the specs section is an error.
Does this laptop come with a full version of Microsoft Office, or just web access?
It includes 'Office 365 for Web,' which provides online access to Office apps through a browser. It does not include a license for the full, downloadable desktop versions of Microsoft Office.
What are the specific benefits of the Snapdragon X processor in this laptop?
The Qualcomm Snapdragon X processor enables this Copilot+ PC, featuring a 45 TOPS Neural Processing Unit for AI tasks, and is designed for high efficiency, contributing to the advertised all-day battery life from the 60 Wh battery.
What is included for security beyond the fingerprint reader?
Security features include the integrated fingerprint reader, a physical privacy shutter for the 720p webcam, and an 'Enhanced Security Suite' software package for added data protection.

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