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Frequently Asked Questions

Is the RAM 8GB or 20GB? There's conflicting information.
The laptop has 8GB of DDR4 RAM. The '20 GB DDR4' listed in some specs is an error; the detailed description confirms the correct memory is 8 GB DDR4 SDRAM.
What specific Intel processor does this laptop use?
It uses an Intel Celeron N4500 processor. This is a dual-core (2C/2T) chip with a base speed of 1.1 GHz that can boost up to 2.8 GHz.
What type of storage is the 128GB drive, and can it be upgraded?
The storage is a 128 GB eMMC 5.1 chip, which is soldered to the motherboard and not user-upgradable. It is not a standard SATA or NVMe SSD.
Does the USB-C port support video output or charging?
No. The USB-C 3.2 Gen 1 port supports data transfer only. It does not support DisplayPort Alt Mode for video or Power Delivery for charging the laptop.
What is included with the '1 Year of Microsoft 365' offer?
The purchase includes a 1-year subscription to Microsoft 365 (formerly Office 365), which provides full, licensed versions of Word, Excel, PowerPoint, and other apps. It is a separate offer bundled with the laptop.

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