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Customer Reviews

4
Based on 40 reviews
Wilson Score: 65.2
5 ★
66%
4 ★
23%
3 ★
7%
2 ★
2%
1 ★
2%

Recent Reviews

Verified Purchase
3/14/2022
1.0 out of 5 stars Screen Black Out
By Edwin K.
I bought the laptop just before moving to Kenya. The device served me well with little to no issues at all. The fan however got noisy even when running light programs. However, about 4 weeks ago the screen blacked out. This was despite lack of any mechanical damages. I took it to the Lenovo Service Centre in Nairobi and they told me that it needs a motherboard replacement. The invoice came at a staggering 75,400 Kenyan Shilling which translates to approximately US $700+ (almost equivalent of buying another unit). Lenovo is also claiming that the model is meant for North America and therefore the warranty cover doesn't apply in Africa. I'm now left with three options: Fly back to America ($1500+), Pay from my pocket or just let the laptop die in peace. I'm currently researching to see if the problem is consistent with the model
1 people found this helpful
Verified Purchase
11/22/2021
1.0 out of 5 stars Does NOT work properly
By Jessica
I would not recommend buying this product. It does not work properly. I have not been able to get camera or microphone working for any of my classes. Also, the mouse will sometimes not work and you have to restart it constantly. The battery life is very poor and I have to charge it every couple of hours. I do not recommend buying this product and wish I never had.
1 people found this helpful

Frequently Asked Questions

What is the actual processor speed and core count for the AMD Ryzen 7 5700U?
The processor is an AMD Ryzen 7 5700U with 8 cores. Its base clock speed is 1.40 GHz, but this is a modern mobile processor designed to boost to much higher speeds under load for performance.
How much dedicated video memory does the integrated Radeon Graphics have?
The integrated AMD Radeon Graphics uses shared system memory; it does not have dedicated VRAM. The system's 16 GB of DDR4 RAM is available for both system and graphics tasks.
Is the 14-inch touchscreen suitable for detailed work or media consumption?
Yes, the 14-inch touchscreen has a Full HD resolution of 1920 x 1080 pixels, which provides sharp detail for productivity tasks, web browsing, and watching movies.
What is the expected real-world battery life for general use?
According to the product details, the average battery life is rated for up to 12 hours, though actual usage will vary based on screen brightness, applications used, and power settings.
What are the physical dimensions and weight of this convertible laptop?
The laptop measures 8.6 x 12.7 x 0.82 inches and weighs 3.31 pounds, making it a portable option for a 14-inch 2-in-1 device.

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