This specific configuration comes with 12 GB of DDR4 RAM installed. The 'up to 36GB' refers to the maximum memory the laptop's hardware can support if you choose to upgrade it later.

What is included in the box regarding software and recovery tools?

The laptop comes with Windows 11 Pro pre-installed, a license for Microsoft Office (you must contact the seller with your Amazon Order ID to receive the key), and a physical WOWPC Recovery USB drive for system restoration and troubleshooting.

What are the exact details of the display panel?

The display is a 15.6-inch Full HD (1920 x 1080) TN panel. It has an anti-glare coating, a brightness of 220 nits, and covers approximately 45% of the NTSC color gamut.

How many and what type of USB ports does this laptop have?

It has three USB-A ports: two faster USB 3.2 Gen 1 ports and one slower USB 2.0 port. There is no USB-C port on this model.

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